
DiscountMags - Reviews and experiences
Jan 2024-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Awesome customer service!!
Awesome customer service!!
ServiceI had such a great time emailing those folks. They were really friendly and helpful. And their prices are way better than going straight to the magazine company. Their customer service is top-notch.
Easy cancellation of auto-renewal subscriptions
Easy cancellation of auto-renewal subscriptions
ServiceI had such a great time calling customer service to cancel a few auto-renewal subscriptions that I don't need anymore. The lines were jam-packed, so I left a message expecting to wait a while. But then, out of the blue, Jodi called me back super fast! She was super nice and made everything so simple and easy. I really think she deserves a raise for how amazing she is at customer service.
Subscription renewal
Subscription renewal
ServiceI just renewed my subscription and ran into some problems with the renewal dates not lining up. But the customer service folks were great and got it sorted out with the publisher real quick. I really liked getting all those updates while they were working on it.
Subscription renewal
Subscription renewal
ServiceThe customer service at this magazine subscription website is amazing. When I had a problem with my Farm and Ranch magazine, the customer service team dealt with it quickly and professionally. They talked to the publisher to fix the issue and make sure I can keep enjoying my subscription. I've been using DiscountMags for a long time, and experiences like this make me feel good about their service. I've told my friends about DiscountMags and will keep doing so in the future.
2 year magazine renewal
2 year magazine renewal
ServiceI bought a 2-year renewal for a magazine subscription for $190. But DiscountMags messed up and didn't renew it. I only found out when my magazines stopped coming and I got a refund on my credit card. Their customer service was not very sorry at first, but they fixed the problem after I left a bad review. Andrew from DiscountMags said sorry, took responsibility, and gave me a discount on another subscription to make it right. I would have liked if they handled it better at first, but everyone makes mistakes.
Quick access, good service, great deals
Quick access, good service, great deals
ServiceI found the best deals when I did some online shopping. At first, I was debating whether to keep ordering my magazines from there since I was getting some other neat offers in the mail. But then, this really friendly person gave me some advice. They suggested I take a look online to see all the amazing deals available. And let me tell you, it was spot on! The service was super speedy, and I could easily keep track of when my payment was due. Other magazine websites don't offer that convenience.
Magazine subscriptions
Magazine subscriptions
ServiceThis lady, Jodi from customer service, was so amazing! She spent over an hour helping me with all my magazine accounts, patiently explaining rates, account mergers, and extended due dates. Jodi's patience, empathy, and willingness to answer all my questions thoroughly and repeatedly really stood out to me. She deserves a big shoutout for her awesome customer service skills.
About DiscountMags
Yes, DiscountMags is an American-based company that specializes in offering magazine subscriptions at reduced rates compared to standard retail prices. It provides a wide range of magazine titles covering various interests and subjects, including lifestyle, health, technology, sports, and more. Customers can purchase subscriptions for themselves or as gifts, with the option for annual or multi-year terms. DiscountMags is known for its no auto-renewal policy, ensuring customers are not automatically charged for a subscription beyond the initial term unless they choose to renew it themselves. The company has built a reputation for its customer service, easy subscription management, and no hidden fees policy. While specific details of its founding and evolution are not provided, it's clear that DiscountMags has established itself within the niche of discounted magazine subscriptions, serving a broad audience looking for affordable reading options.
Contact Information
Categories DiscountMags
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Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.


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