
DISCOUNTGLASSES - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (11)
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New prescription glasses
New prescription glasses
ServiceI just got myself a fancy new pair of prescription glasses from this online shop, eh, and I gotta say, the customer service there is something else. The person I chatted with was super helpful and didn't mind walking me through the whole ordering thing. The prices are pretty sweet too, perfect for anyone wanting to score a deal on some new specs. Plus, their glasses replacement policy is a total game-changer - easy returns or swaps within a year of buying. Beauty, eh?
Exceptional customer service experience
Exceptional customer service experience
ServiceI had the best customer service experience with this company lately. They give you a whole year to guarantee your glasses, and they let you return them for free, which is pretty great compared to other companies. Their customer service is honestly top-notch, and their help after you buy is just amazing. I shot them an email about a problem with my frames, and they got back to me within an hour or two. They stuck to their guarantee and fixed the problem super quickly. I can't say enough good things about how great their service is.
About DISCOUNTGLASSES
DiscountGlasses is an online retailer specializing in the sale of prescription eyeglasses and sunglasses at discounted prices. The company offers a wide range of frames for men, women, and children from various brands, catering to different styles and budgets. Customers can select their preferred frames and lens options, including single vision, bifocal, and progressive lenses, as well as lens coatings. DiscountGlasses focuses on providing affordable eyewear options with a convenient shopping experience, including features like virtual try-on and free shipping. Their history, while not detailed in this response, reflects a commitment to making eyewear accessible and affordable through an online platform.
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Last update: November 29, 2024
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