Consigned Sealed Delivered - Reviews and experiences

I was halfway through dinner when my phone buzzed with the last payment — that’s the moment I realised it was actually over and I could breathe. Sold a handful of nicer secondhand pieces through them to cover rent and a few unexpected bills, and most of it went smoothly at first. The staff I dealt with were pleasant and tried to help, but getting the money out of the owners turned into a long, annoying thing (emails ignored, constant reminders from me). Eventually, after a lot of chasing and a few stern messages, the bulk was paid and only a small balance remains outstanding. I’m relieved and honestly pretty thankful it didn’t end worse, though I won’t pretend it was simple. If you’re selling luxury stuff and need quick, reliable payouts, I’d be cautious — I ended up switching to a different place for later items and sleep a bit easier now.

payments were slow at first, then inconsistent, then basically silent after July 2025. I’ve consigned more than ten items and I’m still owed money and a couple of garments that were meant to be returned. I emailed repeatedly, kept records, sent timestamps and copy receipts, even tried calling, and mostly heard nothing. That lack of communication is the real problem — it’s not dramatic, it’s just frustrating and tiring to chase. The model feels like it relies on people not pushing back, which is awkward because you shouldn’t have to become a detective to get paid. I’m preparing small claims now, not flippantly, but because options are limited. If you only care about how quickly things sell and you’ll vigilantly monitor every sale, CSD performs well on the sales side. If you expect timely, transparent payouts and decent central-office responses, be prepared to push. I’m disappointed — a little sad that a few favourite pieces are in limbo — and annoyed that it turned into a paperwork fight. My practical advice: document everything from drop-off, follow up regularly, save every message, and don’t assume the written terms mean they’ll act without prompting. Could’ve been a simple, pleasant experience; instead it’s been a nuisance.