Cherrybrook - Reviews and experiences
Dec 2023-Apr 2024
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Reviews (9)
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Online order; Bad experience internationally
Online order; Bad experience internationally
Returns & RefundsI gotta tell ya, I had a really bad time ordering stuff online from this company for shipping abroad. I thought it would be cool to get my items sent to Spain, but boy was I in for a shock when they got turned away by Spanish customs. The company said they'd figure out what can and can't be sent to each country, but that clearly didn't happen. And to top it all off, it's been months and they still haven't given me my money back even though the stuff was sent back to them. It's just not right, ya know? They're not being professional at all and they're going back on their own rules. The total lack of communication and the way they don't seem to care about keeping customers happy is just really disappointing.
About Cherrybrook
Cherrybrook is a company specializing in premium pet supplies, including a wide range of products for dogs and cats such as grooming tools, foods, health and wellness products, and accessories. The company's history traces back to 1969 when it started as a supplier of show dog necessities in New Jersey, USA. Over the years, Cherrybrook has expanded its offerings to cater to all pet owners, emphasizing high-quality, health-conscious products. It has established a strong reputation in the pet industry, serving both the needs of professional groomers, breeders, and pet enthusiasts with a focus on exceptional customer service and expert advice.
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Last update: November 29, 2024
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