Budget Pet Care

Budget Pet Care - Reviews and experiences

Average rating
8.6 /10
Based on 22 reviews
Oct 2023-May 2026
Star distribution
57x
49x
35x
21x
10

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Reviews (22)

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Double shipment, good stuff, messy admin

App & Portal

somehow I ended up with two accounts and that meant double product and double credits, which I kept because I needed the extras. Problem is you can’t manage the recurring orders online, so I had to call. The rep I spoke with wasn’t great at English and couldn’t transfer all my credits, only offered a smaller credit instead. I accepted it because I was tired of explaining, and he said he’d adjust the next auto-shipment — I had to take his word for it since you can’t view those settings online. A few days later the promised credit hadn’t shown up and the chat was spotty (emails bounced back too), so after another round of trying to sort it out I had him cancel one account. Ended up losing some credits, which is annoying, but the product itself kept me coming back. Honestly, if they had a proper online dashboard to view and change auto-shipments I’d be a lot happier and would probably stick with them. So yes, their stuff is good — feels good, works well — but their admin and customer care need work. My advice: keep an eye on those notification emails and be ready to call; maybe take screenshots or notes when you talk to support. A bit of patience pays off, but they could make it a lot easier.

Reliable meds, no nonsense

Price

Overall, I stick with BudgetPetCare because it works and saves me money. I've ordered heartworm and flea/tick meds for my dogs and cats from them for years; prices are lower and I don't need a vet prescription each time. The products are solid — they've never caused issues — and customer service answers questions. Shipping is free and I've never had a missing parcel; it's delivered to my door. This time I ordered Bravecto Plus for my cats and there was an unexpected extra dose included, which was a nice surprise. I tried a couple other retailers before and had slower service or missing items, so I keep using them.

Counterfeit pet medications

Product

I bought some pet meds from this site not too long ago and honestly, I was super let down by the quality of what I got. The packaging seemed legit at first, but when I took a closer look, I could tell right away that something was off. The batch numbers didn't line up with what the real brand uses, the pills didn't look like the real deal, and even the packaging had some misspelled words. It's pretty worrying to think that people might be giving this fake stuff to their furry pals.

Pet supplies

Overall

I bought some pet stuff online not too long ago and I gotta say, the quality was top-notch. The folks on the customer service team knew their stuff and were super helpful. Ordering was a breeze and my stuff arrived quick. Plus, the prices were totally fair. All in all, I had a really good time shopping with them.

Nexguard Purple flea medication

Product

I was kinda bummed when my usual pet store stopped selling my fave flea meds. So I decided to give Budget Pet Care a shot and bought 12 Nexguard Purple chews. But man, I was amazed to see that they packed all 12 chews in one box for shipping. It got me thinking about where they came from and if they're legit. On the flip side, when I gave Canada Pet Care a try, they sent each chew in its own box, making sure everything was on point. So now, Canada Pet Care is my go-to for pet supplies.

Flea and tick meds for my dog

Delivery

Great prices and delivery service are top-notch. I really appreciate the automatic subscription reminders that help me keep my dog's medication schedule on point. It saves me from making the trek to the vet every 3 months!

Quality products, affordable prices, excellent customer service

Overall

I just bought some pet stuff from this online store and I gotta say, I'm super impressed. The stuff is top quality and the prices are really good. But what really got me was the customer service. They were always quick to help me out with any questions I had. They've always come through with great solutions whenever I had any problems. I'm a happy camper and will definitely keep shopping here. I'm gonna tell all my pals with pets about this site too.

Frontline plus for dogs

Delivery

I just bought some Frontline Plus for my dog from an online store and I was pretty happy with it. The price was decent, like what I saw at other stores, and the product I got was in great shape. But I was kinda surprised when I found out the product was being sent from the UK. I didn't know that when I bought it. It took 21 days to get here, which was a bit of a hassle because I had to buy more in the meantime.

NexGuard Spectra

Delivery

I've been getting NexGuard Spectra from this company for about a year now. At first, I thought it was coming from the UK, but when I looked at the shipping label, I saw it was actually coming from Singapore. Even though it takes a bit longer, around three weeks, the product and the company have been great with no issues. The customer service has been good, and I like that they always have discounts available, so their prices are better than other places. Overall, I'm happy with the service and the product, so I'll keep ordering from them.

Bravecto pet medication

Delivery

I was so surprised by how fast my order came! It only took 3 days, way less time than the 10 they said. The person I talked to on the phone was really helpful and knew their stuff, answering all my questions right away. Plus, the price was way cheaper than what my vet was asking for. I had a really good experience overall and I'll definitely be buying from them again.

First time order

Service

I just bought something from Budget Pet Care and this guy named Tony helped me out. I was seriously blown away by how professional and helpful he was. Tony really made me feel at ease for my first time buying from them. I really hope I get to deal with Tony again in the future because he's a real gem for your company.

Heartworm medication

Product

Hey, I wanna share my recent experience with this company. I bought some heartworm medication for my furry buddy to keep them safe from those annoying parasites. It took a couple of weeks for my order to arrive, but I knew it would since they're based in Singapore. The best part was that shipping was free and the price was such a great deal compared to what I would've paid in the USA. Can you believe they charge double over there? What a rip-off, right? When the meds arrived, I made sure to check the batch number and expiration date. I even reached out to the manufacturer to confirm it's legit. After some back and forth, I found out that the medication is totally safe, just not specifically meant for the USA market. But it has the same ingredients and dosage, so no worries. Lesson learned - always get your pet checked for heartworm before getting any meds.

Pet care products

Price

I just bought some pet care stuff from here and I gotta say, I was pretty darn impressed with the service. They had a huge selection and the prices were top-notch. Plus, they throw in discount coupons with every order, which is great for saving some cash. Sure, the delivery takes a bit longer coming from the U.K., but I usually plan ahead so it's not a biggie for me. Honestly, the main reason I keep coming back is those unbeatable prices.

Pet medication, quantity discrepancy, shipping location change, review issue

Product

I recently bought some pet meds from this online shop and got a bit worried when I got the package. The box said there were just 3 doses, but there was a sticker that said there were actually 6 doses. This mix-up made me wonder about the quality of the product and if it's legit, which is a big deal for my pets' health. Also, I noticed that now the product is coming from Singapore instead of the UK, which made me even more unsure. Plus, I've tried to leave reviews on the site to share my worries, but they don't seem to show up, which is pretty annoying.

Pet supplies

Communication

As a customer of this pet care company, I have to say that my experience was not good at all. I bought something that said it was sent two weeks ago, but when I checked with the shipping company, they said it wasn't even sent out yet. When I asked for my money back, they ignored me and didn't talk to me. Their customer service is really bad because they won't even pick up the phone. It's really disappointing to see a company that should care about pets using sneaky tricks like this.

Incorrect item received, replacement sent promptly

Returns & Refunds

I ordered something from this company not too long ago and ended up getting the wrong thing delivered after waiting about 10 days. It was a bit annoying, but I decided to reach out to their customer service team. Surprisingly, they got back to me pretty quickly, within a day. They not only sent me the right item right away, but they also included a prepaid envelope to send back the incorrect one. The replacement arrived the other day and I'm really happy with it. Their customer service was top-notch and super quick to help out.

Counterfeit flea medicine for cats

Product

I bought some flea medicine for my cat not long ago, but it turned out to be fake. I used it on my cat for two months, but it didn't work and gave my poor cat a rash. I usually get this medicine from my vet, so I was pretty upset about this purchase. I tried contacting them through messenger and email, but haven't heard back from them yet.

Flea & parasite prevention medication

Price

I've been using the same flea and parasite prevention meds for my cats for over 17 years. It can definitely add up 'cause it's all fancy brands, especially with multiple pets. But Budget Pet Care has been a real lifesaver for me and my wallet! They sell the same fancy meds at way lower prices than other places. And their free shipping is lightning fast, the customer service is just so nice, and they've got a whole bunch of pet med options. I'm pretty picky about my pets' health, but Budget Pet Care has always come through for me.

Easy ordering, quick delivery, great pricing

Overall

Ordering from this site was super easy, eh. I had no issues at all finding what I was looking for with no trouble. The prices were great - I scored some awesome deals that I couldn't resist. The customer service was also amazing, they answered all my questions quickly and effectively. And the cherry on top, my order showed up earlier than expected. Overall, it was a fantastic experience and I'll definitely be back for more, eh.

First Purchase of Pet Supplies

Overall

I recently bought some pet supplies from this company for the first time, and I gotta say, I'm super impressed with the quality of their stuff and the service they provided. Their website was easy to use, and I found exactly what I needed without any trouble. Ordering was quick and I got confirmation right away. The prices were good, and I liked the discounts they offer for next time. The delivery was fast, and my stuff arrived in great shape. I'm really happy with how everything went and I'll definitely be coming back for all my pet stuff in the future.

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About Budget Pet Care

Budget Pet Care is an online retailer specializing in the sale of affordable pet health products, including a wide range of treatments for fleas, ticks, worms, and other common pet health issues. The company focuses on providing pet owners with high-quality, branded products at competitive prices, along with offering expert advice and customer service support. While specific details about the company's founding and its history are not provided, Budget Pet Care has positioned itself as a resource for pet owners seeking cost-effective solutions for pet care, emphasizing value without compromising on quality.

Contact Information

🌐 www.budgetpetcare.com

Categories Budget Pet Care

Last update: May 1, 2026

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