Books-A-Million - Reviews and experiences
Mar 2026-Mar 2026
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Reviews (5)
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Small charge, big headache
Small charge, big headache
Servicethe logistics worked, the payment flow didn’t. I’ve had better experiences with other retailers who sorted billing glitches fast and without the patronizing tone. That’s what stings most — not the six bucks, but feeling ignored and dismissed. In the end the company fixed it. But I’m wary now. I’ll buy again only if I really have to, and I’ll watch my card like a hawk. It works, but the customer service needs to learn to listen before assuming the customer is wrong.
Quietly disappointed haul
Quietly disappointed haul
Servicethankful some parts worked, annoyed the service didn’t help much, and hoping they tighten things up.
About Books-A-Million
Books-A-Million is a U.S. retail bookstore chain offering books, magazines, and related merchandise such as gifts, toys, and stationery. It also sells through an e-commerce website. The company serves general readers, students, and gift shoppers, with many locations providing a café area and in-store sections for children’s and educational titles. Books-A-Million is owned by the Anderson family through the Anderson Media/Books-A-Million group.
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Categories Books-A-Million
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Last update: March 22, 2026
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