Bed Threads

Bed Threads - Reviews and experiences

Average rating
9.4 /10
Based on 16 reviews
Nov 2023-Apr 2024
Star distribution
51x
415x
30
20
10

Review transparency

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Reviews (16)

Bedding set

Returns & Refunds

As someone who bought a bedding set, I was kinda let down by the quality of what I got. The duvet cover had a hole in the seam, the set took ages to get comfy, and it was too hot to sleep in. The fitted sheet and pillow cases got worn out super fast too. But when I contacted the company about it, they quickly offered to send me new stuff, even though it was past the warranty. The replacements came fast and they looked good, so I'm optimistic that this time around the products will hold up better.

Bedding bundle purchase

Returns & Refunds

I bought a bedding set from your company recently and was pretty happy with the quality overall. But when I got my order, I saw a little rip in one of the pillowcases. So, I reached out to customer service about it and was really impressed with how professional and quick they were in dealing with my concern. They got back to me in just one day and offered to send me a new set of pillowcases at no extra charge. Tanya from the team was super helpful and gave me awesome service the whole time. I'm really impressed with the way they handled everything and would totally recommend your company to others.

Bedding purchase

Returns & Refunds

I was so excited when my new bedding showed up, it was super fancy and comfy. But dang, after I washed it once, the colors from the duvet cover started running. Living in a place with hard water, I knew it could mess up fabrics. Thankfully, when I called customer service, they were on it and said they'd send me a new cover. Ally from customer service was really nice and made sure everything went smoothly. It was a relief!

Luxurious bedding set

Returns & Refunds

I got this new bedding set, it's so beautiful, I'm totally loving how luxurious it feels and looks. The customer service was amazing, they answered my questions fast and helped me out with exchanging some items in my order. The return and exchange was super easy, I sorted everything out in just a few minutes. All in all, my experience with this company was great and I definitely suggest them to anyone in need of quality bedding.

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About Bed Threads

Bed Threads is an Australian-based company specializing in the manufacturing and sale of high-quality linen bedding and homewares. Founded in 2017 by Genevieve Rosen-Biller and Alan Biller, the company focuses on creating sustainable and accessible products, emphasizing the importance of eco-friendly materials and practices. Bed Threads offers a wide range of products, including bedding sets, sleepwear, and home decor items, catering to customers seeking luxury and sustainability in their household items.

Contact Information

🌐 bedthreads.com

Categories Bed Threads

Last update: November 29, 2024

Website (Partner link)

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