Alpha Industries - Reviews and experiences

The bomber jacket I ordered came in without any damages, which was a relief. I was happy to see that the size I picked was just right. The staff was super professional and reliable when I was buying it. I'm happy with my purchase and think the jacket's design is really stylish. I totally suggest their stuff to other people. Thanks for the awesome service and good luck with your future sales. I'll for sure be back to shop here again. Bye for now.

I bought a bomber jacket from your store not long ago and I gotta say, I was really let down by the customer service. They sent me the wrong item and when I tried to sort it out with them, they were not helpful at all and kind of avoided the issue. It was pretty obvious that they didn't really know their own policies and stuff. I had to complain to a bunch of different consumer protection agencies just to get my money back and fix the problem. To be honest, dealing with Alpha Industries was just a big headache and pretty disappointing, eh?

Before you buy anything, I suggest checking out their FAQ section to make sure you don't end up with limited choices that might disappoint you. It's annoying that you don't get a confirmation after purchasing, and the claim that you can cancel within an hour is just not true. The customer service takes so long to respond, it feels like you're waiting forever for a simple answer. Honestly, my shopping experience on their website was terrible. I would recommend checking out other places for similar products, like Bloomingdale's. I'm really disappointed and don't see the point in their offerings anymore.

My husband's flight jacket was falling apart, so I had to find a new one for him. I searched everywhere until I found the perfect jacket on a website that had everything we wanted. Ordering it was super easy thanks to the website being so user-friendly. The jacket came quickly, and we were happy to see that we could pick a different color this time. The customer service was great - they explained how to exchange it in no time. We're really happy with how everything turned out.

2. Hey there! Just wanted to share my recent experience with my new N-2B Parka. Let me tell you, I am beyond happy with it. This jacket is top-notch quality and it has been keeping me cozy during these freezing Canadian winters. When I placed my order, the customer service was amazing. Susan actually reached out to me to double-check my shipping details and even helped me out with a few questions I had about the product. It was a nice personal touch that I really appreciated. And get this, my jacket arrived super quickly, in less than 2 weeks. Sure, I had to pay some customs fees since it came from outside Canada, but let me tell you, it was totally worth it for such a fantastic jacket. I highly recommend the N-2B Parka to anyone looking for a sturdy and warm winter coat.

Eh, so I bought this N-2B parka from a US online store cause the UK one didn't have my size. Surprisingly, it only took about 3 weeks to get to me, even with the international shipping. The customer service was top-notch, they were really helpful on the phone and email. The coat itself is great quality, super warm, and definitely worth the money. I'd totally recommend this brand to others, and you can bet I'll be coming back for more.