Alpha Industries - Reviews and experiences

My experience with this online retailer was a letdown. The sizing they suggested on the website was way off, so the jacket I got ended up being much tighter than I thought. Plus, the cost of the product didn't match its quality at all. Dealing with their return policy was a hassle and left me feeling unsatisfied. And to top it off, they didn't even post my negative review on their site, which makes me question how honest they really are.

My experience with this company was really disappointing. I ordered two jackets, but sadly, one of them never showed up, even though they said it did. The other jacket did arrive, but I was disappointed to find out that the inner lining was not what was advertised on the website. It only went up to my belly button, when the picture showed it reaching a bit lower. When I contacted customer service about this problem, they said it was normal, which was really frustrating. The fact that they ship from China and at first refused to give me a refund just made my experience even worse. And now they want me to pay for shipping to send the jacket back to China. I'm really unsatisfied and would advise others to avoid this company.

I recently bought this clothing online from this company, hoping to get something good that looked like the pictures and had a good fit. Unfortunately, when I got it, I was really disappointed. It didn't look like the pictures at all and didn't fit right. I contacted customer service to return it within the 14-day "cooling off" period and ask for my money back. At first, they said no and just offered me some discount codes. But after I kept talking to them, they finally agreed to give me my money back. I sent the item back to an address in China like they told me to, and they said I'd get a full refund. But it's been more than two months now, and I still haven't gotten my money back. They're not replying to my emails, and it's really not good. It feels like they took my money and won't give it back.

I picked up this puffy jacket in a small size, but it ended up being too tight on my arms. The quality wasn't that great for the price they were asking. The return process took ages, and on top of that, they charged me $11 for the shipping label. Definitely won't be shopping there again.