Coursera

Coursera - Reviews and experiences

Average rating
5.8 /10
Based on 23 reviews
Oct 2023-Oct 2026
Star distribution
51x
45x
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14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

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Unauthorized charges

Reliability

I just wanted to share that I had some unexpected charges on my account for subscriptions that I didn't sign up for. I reached out to customer service, got a case number, but unfortunately, the problem persisted and I got charged again the next month. It was a hassle trying to get help and talk to someone about it. In the end, I had to change my credit card number to stop any more unauthorized charges.

Free courses payment change

Price

Ever since they changed their policy, Coursera ain't as convenient for me anymore. Before, you could take the courses for free and only pay for the certificate at the end. But now, you gotta fork over some cash just to access the content, which pretty much makes it useless for me without spending money.

Course purchase

Trust

I'm so disappointed in the service this organization provided. Like many others, I got caught in their sneaky ways. I signed up for a Fundamentals course, finished it right after the trial period, but when I wanted to cancel, they conveniently made it impossible. The lack of honesty is terrible, and charging me without asking is just wrong. Dealing with a company that acts like this is so aggravating. I wish I never signed up for their services and I definitely recommend others to stay away.

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About Coursera

Coursera is an American online learning platform founded in 2012 by Stanford University computer science professors Andrew Ng and Daphne Koller. It provides massive open online courses (MOOCs), specializations, and degrees across a wide range of subjects, from technology and business to personal development and the arts. Partnering with universities and organizations worldwide, Coursera offers accessible, flexible, and affordable education opportunities to learners globally, aiming to empower individuals with the skills and knowledge needed to achieve personal and professional goals.

Contact Information

🌐 coursera.org

Categories Coursera

Last update: October 18, 2026

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