Coursera

Coursera - Reviews and experiences

Average rating
5.8 /10
Based on 17 reviews
Oct 2023-Mar 2024
Star distribution
51x
43x
33x
26x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Subscription experience

Reliability

I was pretty ticked off when I found out that even though I deleted my account months ago, there have been sneaky charges showing up on my account every month. It's really frustrating to see a company that's supposed to be all about education pulling shady moves like that. On top of that, their courses were nothing special, just run-of-the-mill. After my experience, I wouldn't feel right telling anyone to sign up for their subscription service.

Online course completion issue

Reliability

I just finished taking a course online and had a problem getting my certificate. Even though I put in effort and money into the course, the system didn't recognize that I finished and wouldn't give me the certificate I deserved. It's super annoying to have no help or direction on how to fix this issue. Plus, canceling my membership was a huge hassle with tons of unnecessary steps and roadblocks. All in all, my experience was not great and I really recommend staying away from this platform. Just watch out.

Plus membership trial

Reliability

Coursera has some really great expert-level courses that are hard to come by elsewhere, but there just aren't enough courses in that category. I figured I'd give the Plus membership trial a shot, and it's actually been pretty good so far. I'm thinking of sticking with it, but I am a bit nervous about the payment problems that lots of people have mentioned after the trial period.

Unauthorized charges

Reliability

I just wanted to share that I had some unexpected charges on my account for subscriptions that I didn't sign up for. I reached out to customer service, got a case number, but unfortunately, the problem persisted and I got charged again the next month. It was a hassle trying to get help and talk to someone about it. In the end, I had to change my credit card number to stop any more unauthorized charges.

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About Coursera

Coursera is an American online learning platform founded in 2012 by Stanford University computer science professors Andrew Ng and Daphne Koller. It provides massive open online courses (MOOCs), specializations, and degrees across a wide range of subjects, from technology and business to personal development and the arts. Partnering with universities and organizations worldwide, Coursera offers accessible, flexible, and affordable education opportunities to learners globally, aiming to empower individuals with the skills and knowledge needed to achieve personal and professional goals.

Contact Information

🌐 coursera.org

Categories Coursera

Last update: November 29, 2024

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