Diet Direct - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (18)
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Sent back package, got 50% refund but also received extra boxes for free
Sent back package, got 50% refund but also received extra boxes for free
ServiceThe customer service at this place is amazing, eh? I had a bit of an issue with my order, but the seller not only gave me the option of a full refund or a new shipment, they also went above and beyond by throwing in 3 extra boxes of the product for free. I was really impressed by how much they cared about making sure I was happy. They definitely went the extra mile to fix the mistake, and I couldn't be more pleased with their service.
Quick and professional service
Quick and professional service
ServiceMy experience with this company has always been great. The folks there are really good at getting my orders processed quickly and making sure my stuff arrives on time. And when I've had to reach out to customer service, they've been super nice and helpful. I'm really happy with the service I get here, that's why I keep coming back for all my dietary needs.
Large order for multiple products
Large order for multiple products
ServiceI recently bought a bunch of stuff from this company, and let me tell you, the customer service was top-notch. The staff really knew their stuff when it came to the products and deals, and they went out of their way to make sure I was happy. Not long after I made my order, I got an email saying some of the products were on sale. When I reached out to customer service, they quickly gave me the sale price and even refunded the difference to my card. It might seem like a small thing, but it really made a big impact on my overall experience with the company. I'm a satisfied customer now, and you can bet I'll be shopping with them again in the future.
Protein bars purchase
Protein bars purchase
ServiceI just bought a bunch of protein bars from this company and let me tell ya, it was a great experience. Amy, the customer service rep, was on the ball and got in touch with me right away when she saw a problem with my credit card info. She was super quick and nice, making sure everything got sorted out in no time. I gotta say, I was really impressed by the service she gave and felt like a valued customer. One thing I would recommend is for the website to include some more info on delivery times so customers don't get caught off guard, like other big companies do.
About Diet Direct
Diet Direct is a company specializing in the sale of high-protein, low-calorie diet foods and supplements primarily designed for weight loss and weight management. Their product range includes protein shakes, diet meal replacements, low-calorie snacks, and vitamins and supplements. They cater to individuals looking for effective, nutritionally balanced solutions for weight management and healthy living. The company has established a notable online presence, offering support resources such as diet plans and expert advice to assist customers in their weight loss journey. The history of Diet Direct traces back to its foundation with the aim of providing a convenient, one-stop online shop for consumers seeking reliable, high-quality diet and nutrition products.
Contact Information
Categories Diet Direct
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Last update: November 29, 2024
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