TRASMED - Reviews and experiences

car queuing and boarding were organised and calm, no chaos. I’ve had worse experiences with other ferry companies, so it was a relief this time. Not perfect, but I’m glad it worked out and I’d do the crossing again. Prices were reasonable enough, not the cheapest but fair, and staff seemed helpful when asked for anything small.

30 when my original departure was 13:30. I assumed that was the boarding time and showed up early at 12:30. The people at the port told me the boarding time was 12:30, so I didn’t push it. Only later did we find out the ferry had actually left earlier and a whole bunch of people had missed it — again, no email, no text, nothing. I was travelling for a work event the next day, so that scramble to rebook flights and sort accommodation was a real headache. To give credit where it’s due, staff at the terminal tried to be helpful once the problem was obvious, but that doesn’t erase the stress or the extra costs. I reached out to the company a few times; their reply basically said they have up to a month to respond, which felt like being fobbed off. So my initial scepticism about reliability wasn’t calmed — it was confirmed — though the calm at the port and a last‑minute flight fix saved the day somewhat. I’m honest: I won’t rush back to book with them without clear confirmation next time, and I’d warn others to double-check everything if they can.

clearer announcements, working screens, or even a simple check by staff before doors close. I’d tell friends it’s doable — just make sure someone in your group keeps an eye on the departures board or ask a worker directly. Overall I’m left thinking TrasMed could do better; there’s potential here but the human touch is missing, and that’s what turned a straightforward trip into a headache.