
Spokeo - Reviews and experiences
Nov 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Search engine subscription
Search engine subscription
ComplaintsI signed up for a search engine service recently, to find info on someone for a project I'm working on. It was pretty good - gave me what I needed, accurate results and all that. But then I hit a snag trying to find something specific, the info just wasn't there. Besides that, the service worked well overall. I was surprised when I saw the monthly charge on my Paypal. I didn't know it would be automatic, so I had to cancel it to avoid more charges. People should watch out for this and check their billing info closely.
Unauthorized charge
Unauthorized charge
ComplaintsJust like some people have mentioned, I ended up with a charge of 28 euros that I didn't authorize. I remember clearly when I made the purchase (which was only one euro), I said no to any additional charges or renewals. Right away, I contacted customer service to let them know about the problem and asked for a refund of the money and to stop any future charges. If they don't cooperate, I'll have to go to the cybercrime unit to make a report.
Unauthorized transaction
Unauthorized transaction
ComplaintsI had a bad thing happen with my bank account last week. My bank gave me a heads up in the middle of the night about a $29.95 charge from a company called Spokeo that I didn't know about. It made me feel worried and violated, thinking about my personal info and money. Because of this, my debit card had to be frozen for a bit, which was annoying and messed up my routine. I want everyone to be careful and pay attention to any weird charges so we can steer clear of scammers.
My purchase was trying to find information on someone
My purchase was trying to find information on someone
ComplaintsOh man, this website is no good. They’re charging me for subscriptions I didn’t even sign up for. Be careful! Even Paypal is having problems with them.
Phone number search
Phone number search
ComplaintsI was pretty pumped to try out this service where you can look up someone's name by typing in their phone number. But man, was I let down when I found out that even after paying, I couldn't see the info unless I signed up for a subscription. The ad didn't make it clear that this was needed upfront. I ended up feeling like I threw my money away on a service that didn't deliver what I wanted.
Mobile number lookup
Mobile number lookup
ComplaintsJust a heads up, be careful when using this service for looking up mobile numbers. I tried to get info on a name connected to a mobile number, but ended up being tricked into signing up for a subscription. I paid 0.95 cents, thinking I'd get the info, but was told there was no name linked to the number. On top of that, I found out about sneaky monthly fees and attempts to charge my card without permission. This shady behavior is illegal and definitely a scam. I reported this shady stuff and took steps to keep my personal info safe.
Trial subscription, unexpected charges
Trial subscription, unexpected charges
ComplaintsI was kinda interested in the service, so I thought, "Why not give it a try?" I signed up for a trial to get some info. But then I saw that they were taking money from my bank account without telling me. I felt like they were tricking me and it made me mad that I didn't know I was gonna be charged over and over. I reached out to customer service, but all they would do was give me back some of my money, which was a letdown. The info was okay, but those surprise charges really bothered me.
One-time search turned into a subscription
One-time search turned into a subscription
ComplaintsI signed up for what I thought was just a one-time search, but I ended up getting stuck in a subscription without any clear info or a welcome email. It seemed kinda shady to me, like some sort of scam, so I had to reach out to them to try and get my money back for the two months of subscription. Dealing with all of this was super frustrating and really disappointing.
Single report purchase
Single report purchase
ComplaintsI just wanted to share my recent experience with this service. I bought a single report and I was really let down by the whole thing. The way the website is set up, it makes you think you're just getting the one report, but then suddenly you're signed up for a subscription without even realizing it. There's no heads-up before they charge your card, and there's no way to get your money back. I recommend steering clear of this company to prevent getting in a similar situation.
About Spokeo
Spokeo is a United States-based people search website that organizes White Pages listings, public records, and social network information to help individuals search for and learn about people. Founded in 2006 by a group of Stanford graduates, the company aims to make information about people easily accessible to help users reconnect with lost contacts, search for others online, and protect their own privacy. Over the years, Spokeo has expanded its databases and refined its algorithms to improve the accuracy and breadth of its search capabilities. However, its practices have also raised privacy concerns and criticisms about data accuracy.
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Last update: November 29, 2024
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