Shift

Shift - Reviews and experiences

Average rating
9.0 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
53x
415x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Trying to bookmark a page

Service

I had trouble bookmarking a page that was super simple, and we exchanged maybe 5 or 6 emails trying to figure it out. The team was amazing, they were so quick and clear with their instructions. At first, I didn't think it was worth asking for help, but now I wish I had done it sooner. I'm seriously impressed.

Email and document organization

Service

Ever since I started using this email and document organization service, my productivity at work has gotten so much better. I have a bunch of businesses to manage, so having everything all in one spot has been a huge help. There have been a few little glitches with the software before, but the Shift Team always jumps in right away to fix them. Their customer service is top-notch and super helpful, which makes dealing with any issues a breeze. I really like using Shift and would definitely suggest it to anyone wanting to make their work life easier.

Amazing Support from Jessica L and Jordan

Service

The support team at this store is amazing! I had a problem that needed fixing and Jessica L really helped me out. She didn't just brush me off like a lot of customer service reps do nowadays. Jordan also did a fantastic job finishing up my ticket and making sure I was happy. Overall, the customer support here is top-notch!

Quick Resolution

Service

I had a bit of a problem with having two accounts, but Shift came through and fixed it right away. I just sent them an email explaining the issue, and they took care of it right off the bat. It's really nice to see such quick and friendly customer service nowadays.

App troubleshooting assistance

Service

I just wanted to share my experience with getting help to fix a problem with an app. I was really impressed by the awesome customer service from Shift. Usually, when I've had issues with apps before, I didn't get much help or any response at all. But Shift really went the extra mile to help me out. They walked me through how to go back to an older version of the app, told me about a new version for testing, and eventually updated the program to make sure everything was working smoothly. I really appreciated how they kept me in the loop and communicated clearly the whole time. Shift definitely went above and beyond with their quick and helpful customer service.

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About Shift

YES. Shift Technologies Inc., commonly known as Shift, is an American company operating in the automotive industry. Founded in 2013, the company specializes in buying and selling used cars online. Shift provides a platform for individuals to browse, sell, or purchase pre-owned vehicles with added services such as financing and vehicle history checks. The company aims to transform the car buying and selling experience by leveraging technology for a more transparent and convenient process. Since its inception, Shift has expanded its offerings and operational footprint, aiming to streamline the transaction process for consumers in the U.S. used car market.

Contact Information

1515 Douglas St #520

V8W 2G4 Victoria

Canada

📧 support@tryshift.com

🌐 tryshift.com

Categories Shift

Last update: November 29, 2024

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