Rakuten Advertising - Reviews and experiences

don’t expect smooth payouts here. I’ve worked with a few ad networks before (Awin, Link Ninja and others) and this was the worst treatment I’ve seen. They closed my account without warning and effectively froze my money — even though banks in Ukraine were fine to transfer. I get that companies made hard calls after the conflict started, but lumping Ukraine in with Russia/Belarus and not giving any heads-up felt careless and unfair. Support eventually answered and were apologetic, they explained their stance, but that didn’t move my funds. So yeah, service was courteous on the surface but not helpful in practice. If you value clear communication and access to your cash, look elsewhere. If you just need a big-name network and can accept the risk, maybe it’s fine. Personally I’ll pick partners who don’t shut accounts with zero notice.