iMyFone - Overall Rating based on 28 reviews
Featured Reviews
Reviews (28)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Technical support
I'm a real stickler when it comes to stuff being just right, eh? I usually don't have the patience for dealing with technical problems, but when things went wonky with my service, I had to bite the bullet and reach out to customer support, eh? Sherry was a total gem! She took the time to walk me through everything, nice and easy, until my issue was fixed up all proper-like. I'm so thankful for her help and how pro she was, eh?
Phone fix
Oh my goodness, the folks at this place sure do take their sweet time getting back to emails, but when Sarah finally did, she was so friendly and really helpful! She totally deserves a gold star ⭐️
Auto-renewal issue
Aimee, the customer service rep, was amazing! I accidentally signed up for auto-renewal last year, which I never do. I got in touch with customer service and Aimee helped me out. She cancelled the auto-renewal and got me a refund in just 4 minutes. I was so impressed with how fast and well she dealt with my problem. I'm gonna tell all my friends about this service, and I think Aimee should get a promotion or some kind of shout-out for her awesome customer service. Thanks a bunch, iMyFone!
iPhone 12
I gotta say, Vera was amazing when she helped me out with my issue. She was super friendly and on the ball. Just a tip, you should definitely check out all the details of the product before you make a decision. It's key to know what it offers and how much it will set you back.
My lost data recovery
I totally lost all my files on my computer, eh? So I tried using an app to get 'em back, but it wasn't working like it should. Had to get in touch with customer support, and Echo Zhou was so quick and friendly in helping me out, you know? Even though I couldn't recover all my data, Echo Zhou really made a difference with their awesome help. Thanks a bunch Echo Zhou for all your help, appreciate it!
PDF editor purchase
This PDF editor is great, I really like using it! The only issue I faced was with right-to-left text, but besides that, it worked perfectly. The support team was super quick in getting back to me and they were really fair in assisting me.
Wrong Purchase Leading to Partial Refund
Even though I messed up and ordered the wrong thing, I gotta say, the customer service at this company was top-notch. They quickly gave me my money back for the item I didn't want, and even threw in a partial refund to make up for the hassle. Angela, the customer service rep I dealt with, was super nice and helpful through it all. I really respect the hard work and care shown by the whole team.
iPhone Unlock Service
I just bought this iPhone unlock service, eh? But man, was I bummed to find out it doesn't work with my iPhone 11. They said it can unlock any iPhone, but that's not true. Getting my refund was a pain, but Ivy, the customer service rep, was pretty good about it. We ended up agreeing on a 60% refund. I don't think I'll be using their service again after this whole ordeal.