Thedoublef

Thedoublef - Reviews and experiences

Average rating
8.8 /10
Based on 19 reviews
Oct 2023-May 2024
Star distribution
57x
48x
33x
20
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Wrong item received

Returns & Refunds

I ordered some new shoes online, but they sent me the wrong ones. Dealing with their customer service was a nightmare, and trying to get a refund has been such a long and complicated process. I'm feeling pretty let down by the whole experience.

Wrapped products and smooth return process

Returns & Refunds

My time shopping at Thedoublef was great. The stuff I got was packed nicely, which showed how much they care about getting things right. It made me trust that the stuff I was getting was good quality. When I had to send something back, it was easy even though I had to pay for the shipping. But, they refunded me quickly once they got the item back. It would've been even better if returns were free, but overall it was a good experience.

Designer bag purchase

Returns & Refunds

Don't bother shopping here, the deals are alright but the service is terrible! I bought a faulty bag, sent plenty of pictures to show it, and they claimed it was fine. Seriously? I requested a replacement, but they refused, forcing me to return it and buy it again with an extra charge. The replacement bag is nice, but they still won't admit the first one was defective. Now they're not even responding to my emails. Ugh, steer clear of this place!

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About Thedoublef

Thedoublef is an Italian-based online luxury retail company offering a wide range of premium clothing, shoes, bags, and accessories from high-end fashion brands. The company brings together a curated selection of items from both established luxury designers and emerging talents, aiming to provide a diverse and exclusive shopping experience. Thedoublef is known for its commitment to quality, exclusivity, and the latest trends in the fashion world. The history of Thedoublef is intertwined with the evolution of online luxury retailing, marking its significance in the digital commerce space by catering to fashion-forward customers around the globe.

Contact Information

Via Piranesi 2/4

20137 Milano

Italy

📧 help@thedoublef.com

☎ +390287189530

🌐 thedoublef.com

Categories Thedoublef

Last update: November 29, 2024

Website (Partner link)

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