Tactical Pro Supply - Reviews and experiences

I recently bought some board shorts from this store because they had a cool patriotic design. Unfortunately, the first pair didn't fit right, so I asked about exchanging them. The company said they would do an exchange, but I would have to pay for the return shipping. I agreed, but then the replacement pair had the same sizing problem. So, I asked for a refund instead. But they told me I would have to pay for the return shipping again and would only get store credit. I wasn't happy because I had already not liked two pairs of shorts from them. They should have been nicer about it, like giving me a prepaid return label and apologizing sincerely. I think they need to work on their customer service a lot.