
SmartFares - Reviews and experiences
Dec 2023-Apr 2024
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Reviews (5)
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Flights and hotel reservation
Flights and hotel reservation
OverallLet me tell ya about my experience with booking flights and hotels through this service. I thought I was gonna get a good deal with those discounted prices they were offering, but let me tell you, it was not what I expected at all. The whole booking process was a pain, with confusing website layout and instructions that didn't make sense. And don't even get me started on the customer service - took forever to get through, and when I did, they weren't much help at all. The prices weren't even that great, despite what they said. And when it came to actually using the services, it was a disaster. Flights were delayed, hotels were overbooked - just a mess overall. I definitely wouldn't recommend this service to anyone who wants a smooth and stress-free travel booking experience.
Flight booking
Flight booking
OverallThe website was super easy to use and find flights. I snagged a great deal on a round-trip ticket to Vancouver, and booking was a breeze. Though, I was kinda hoping for some extra perks or discounts. The customer service was helpful when I needed assistance with my reservation, but they could have been a tad quicker in getting back to me. All in all, my experience with SmartFares was alright, but I was hoping for better service and prices.
About SmartFares
SmartFares is a travel reservation service that offers discounted airline tickets, hotel bookings, and car rental services. The company operates primarily online, providing a platform for users to search and compare prices for various travel services. SmartFares leverages its proprietary technology and relationships with suppliers around the world to secure low-priced travel deals for its customers. The company prides itself on providing 24/7 customer service to assist with bookings and any travel-related inquiries. Over the years, SmartFares has expanded its offerings to include travel insurance and vacation packages, aiming to serve as a comprehensive travel solution for budget-conscious travelers. The exact year of its establishment and the details of its founders are not provided, suggesting that the company has focused on growing its presence in the highly competitive online travel agency market rather than highlighting its historical background.
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Last update: November 29, 2024
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