
Primal - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (11)
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Dissatisfied with customer service
Dissatisfied with customer service
ServiceI had a bad experience with customer service recently. I contacted them about a problem with my order and asked for a refund, but they said it would take two whole months to even start processing it. Their lack of urgency and communication made me feel frustrated and let down. It was one of the worst customer service experiences I've ever had with a company.
About Primal
Primal is a company that specializes in the design and manufacturing of high-quality cycling apparel and accessories. Founded in Denver, Colorado, the company focuses on producing garments that enhance performance, comfort, and style for cyclists of all levels, from amateur enthusiasts to professional athletes. Primal places a strong emphasis on using sustainable materials and processes, showing a commitment to environmental responsibility. The company also actively supports various charitable causes and cycling advocacy groups, integrating community engagement and support into its business model. Over the years, Primal has established itself as a reputable brand within the cycling community, known for its innovative designs, quality products, and dedication to the cycling culture and sustainability.
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Last update: November 29, 2024
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