50% Would buy here again

Most relevant positive review

  2024-03-13
Slot machines and table games
The selection of games at Penn was really great, eh? There were so many slot machines and table g...Read on
leda

Most relevant negative review

  2024-02-28
10 fishing reels
Eh, I bought 10 fishing reels from this company, thinking I could use them for some boat fishing....Read on
Maryjane Dickinson

Review with most votes

  2023-12-08
Rod and reel purchase
My purchase of a rod and reel from Penn didn't go as planned, eh. UPS delivered an empty box...Read on
rusty

Reviews (8)

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    Would buy here again
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    Slot machines and table games

    Oh man, let me tell you about my experience at that place - what a ride! First off, trying to order was a total mess. The staff seemed so lost and all over the place, it was beyond frustrating to figure out what to get. But surprise, surprise, the service itself was actually pretty decent. Despite taking their sweet time, the staff were friendly and helpful once you got their attention. But let me tell you, the prices were a bit steep compared to other spots I've hit up. It felt like I was shelling out extra just for the name. And hey, on the bright side, the delivery was quick and smooth. No complaints in that department.


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    Poor quality rods, purchased from Penn

    I just bought some fishing rods from Penn, the Prevel and Squadron series. Gotta say, I was really disappointed with the quality - felt pretty subpar. It's a shame to see a company like Penn putting out products like these. Did some digging and found out they're owned by Pure Fishing now, which seems more focused on making money than keeping customers happy. I'd recommend steering clear of these products if you're thinking of buying.


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    Slot machines and table games

    The selection of games at Penn was really great, eh? There were so many slot machines and table games to pick from. I had a lot of fun playing different games and testing my luck to win some cash. The vibe was so lively and exciting, just made it a fun spot to hang out.


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    10 fishing reels

    Eh, I bought 10 fishing reels from this company, thinking I could use them for some boat fishing. But guess what? After only 10 uses, all of them crapped out on me with the same issue - the level wind thing stopped working. And get this, some of them didn't even make it past 1 or 2 uses! So, I reached out to customer service and they had the nerve to tell me these reels weren't meant for boat mackerel fishing, even though that's how they were advertised. They first said they'd give me a refund through the shop where I got the reels, but then they did a 180 and sent an email to the shop saying no dice on the refund. I am beyond cheesed off and feel like I've been straight up scammed by these guys. I dropped over £500 on these reels and now I'm thinking it might be time to get the lawyers involved, eh.


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    Slots and Poker

    The ordering process was easy and clear, no issues there. But the service wasn't great. The staff seemed like they didn't care and weren't very helpful, which made the whole thing not so great. And the prices were a bit high compared to other places I've been to. And when my food finally arrived, it took way too long. Overall, not the greatest experience.


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    I bought some stuff at that place!

    So, me and my family went to this place and had a great time playing games and checking out all the cool stuff they had. The people working there were really friendly and always there to help us if we needed anything. The prices were a little high, but it was totally worth it for all the fun we had. Plus, getting our tickets was quick and hassle-free!


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    Rod and reel purchase

    My purchase of a rod and reel from Penn didn't go as planned, eh. UPS delivered an empty box, which left me feeling pretty disappointed, eh. Even after I sent over pics and videos as proof, it took them weeks to send me a replacement. I was not happy about this long wait, eh. I paid for the product and was counting on a much faster fix, eh.


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    Casino visit with friends

    I went to the casino with some friends not long ago, and I gotta say, it was a bit of a mixed bag. Ordering food and drinks was easy enough, with lots of choices all around. But, the service was a bit lacking. The staff seemed to be swamped and not very on the ball when it came to taking care of our group. The prices were what you'd expect at a casino, not super cheap but not crazy expensive either. Our drinks took forever to get to us, which was annoying. Overall, it was alright, but I was hoping for better from a big name like that in the gaming world.


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