Penn

Penn reviews

8 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
50%
Would buy here again
Ordering
7.0
Service
6.2
Pricing
6.2
Delivery
6.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Slot machines and table games

8.0

"The selection of games at Penn was really great, eh? There were so many slot machines and table games to pick from. I had a lot of fun playing diff..."

Critical

10 fishing reels

4.0

"Eh, I bought 10 fishing reels from this company, thinking I could use them for some boat fishing. But guess what? After only 10 uses, all of them c..."

Most Voted

Rod and reel purchase

6.5

"My purchase of a rod and reel from Penn didn't go as planned, eh. UPS delivered an empty box, which left me feeling pretty disappointed, eh. E..."

Reviews (8)

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Slot machines and table games

J

1 reviews

7.5
Overall Rating
Would buy here again
Yes

Oh man, let me tell you about my experience at that place - what a ride! First off, trying to order was a total mess. The staff seemed so lost and all over the place, it was beyond frustrating to figure out what to get. But surprise, surprise, the service itself was actually pretty decent. Despite taking their sweet time, the staff were friendly and helpful once you got their attention. But let me tell you, the prices were a bit steep compared to other spots I've hit up. It felt like I was shelling out extra just for the name. And hey, on the bright side, the delivery was quick and smooth. No complaints in that department.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
10.0

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Poor quality rods, purchased from Penn

M

1 reviews

6.0
Overall Rating
Would buy here again
No

I just bought some fishing rods from Penn, the Prevel and Squadron series. Gotta say, I was really disappointed with the quality - felt pretty subpar. It's a shame to see a company like Penn putting out products like these. Did some digging and found out they're owned by Pure Fishing now, which seems more focused on making money than keeping customers happy. I'd recommend steering clear of these products if you're thinking of buying.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
8.0

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Slot machines and table games

L

9 reviews

8.0
Overall Rating
Would buy here again
Yes

The selection of games at Penn was really great, eh? There were so many slot machines and table games to pick from. I had a lot of fun playing different games and testing my luck to win some cash. The vibe was so lively and exciting, just made it a fun spot to hang out.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
8.0

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10 fishing reels

M
4.0
Overall Rating
Would buy here again
No

Eh, I bought 10 fishing reels from this company, thinking I could use them for some boat fishing. But guess what? After only 10 uses, all of them crapped out on me with the same issue - the level wind thing stopped working. And get this, some of them didn't even make it past 1 or 2 uses! So, I reached out to customer service and they had the nerve to tell me these reels weren't meant for boat mackerel fishing, even though that's how they were advertised. They first said they'd give me a refund through the shop where I got the reels, but then they did a 180 and sent an email to the shop saying no dice on the refund. I am beyond cheesed off and feel like I've been straight up scammed by these guys. I dropped over £500 on these reels and now I'm thinking it might be time to get the lawyers involved, eh.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

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Slots and Poker

Z

11 reviews

5.0
Overall Rating
Would buy here again
No

The ordering process was easy and clear, no issues there. But the service wasn't great. The staff seemed like they didn't care and weren't very helpful, which made the whole thing not so great. And the prices were a bit high compared to other places I've been to. And when my food finally arrived, it took way too long. Overall, not the greatest experience.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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I bought some stuff at that place!

M

1 reviews

9.0
Overall Rating
Would buy here again
Yes

So, me and my family went to this place and had a great time playing games and checking out all the cool stuff they had. The people working there were really friendly and always there to help us if we needed anything. The prices were a little high, but it was totally worth it for all the fun we had. Plus, getting our tickets was quick and hassle-free!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Rod and reel purchase

R

6 reviews

6.5
Overall Rating
Would buy here again
Yes

My purchase of a rod and reel from Penn didn't go as planned, eh. UPS delivered an empty box, which left me feeling pretty disappointed, eh. Even after I sent over pics and videos as proof, it took them weeks to send me a replacement. I was not happy about this long wait, eh. I paid for the product and was counting on a much faster fix, eh.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
4.0

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Casino visit with friends

A

7 reviews

6.0
Overall Rating
Would buy here again
No

I went to the casino with some friends not long ago, and I gotta say, it was a bit of a mixed bag. Ordering food and drinks was easy enough, with lots of choices all around. But, the service was a bit lacking. The staff seemed to be swamped and not very on the ball when it came to taking care of our group. The prices were what you'd expect at a casino, not super cheap but not crazy expensive either. Our drinks took forever to get to us, which was annoying. Overall, it was alright, but I was hoping for better from a big name like that in the gaming world.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
4.0

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About Penn

Penn National Gaming, Inc. is an American operator of casinos and racetracks, based in Wyomissing, Pennsylvania. The company operates facilities in the United States and Canada, offering a range of gaming and entertainment options including slot machines, table games, poker rooms, and sports betting. Founded in 1972 by Peter M. Carlino, Penn National Gaming initially focused on horse racing before expanding into casino operations. Over the decades, the company has grown significantly through acquisitions and the development of new properties, establishing itself as a significant player in the North American gambling and entertainment industry.

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Contact Information

🌐 pennfishing.com

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Last update: November 29, 2024

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