Otticanet - Reviews and experiences

I've bought sunglasses from this eyewear store a few times, and I gotta say, their customer service is top-notch. There was this one instance where they let me know that the model I wanted was out of stock, and they offered me the choice of picking another pair or waiting for it to be back in stock. That kind of communication and thoughtfulness is really impressive. I'm grateful for how they go above and beyond to make sure customers are happy.

The folks over at Otticanet were just fantastic to deal with! We were looking for a particular pair of sunglasses for an event in London, and they really went out of their way to make sure we found just the right one. They not only helped us pick out the perfect pair, but they also made sure it was shipped in time for our flight out. They stayed in touch, suggested different options, and were super friendly throughout the whole process. Working with them was an absolute pleasure!

So, I had a really bad time dealing with an online eyeglass store, and I was kinda hesitant to try another one. But, Otticanet totally blew me away! They delivered super fast, had great prices, and the glasses were the real deal. I accidentally ordered twice, but their customer service team refunded me the next day. They even helped me out with paying the taxes and fees for Swiss customs to avoid extra charges. The only downside was the packaging - the box was all squished from Fedex and the glasses were just in a plastic bag with no extra padding. But overall, I was really happy with my purchase. I totally recommend Otticanet for anyone looking to buy glasses online.