Oluxury

Oluxury - Reviews and experiences

Average rating
8.0 /10
Based on 20 reviews
Dec 2023-May 2024
Star distribution
58x
45x
34x
21x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Silk pillowcase purchase

Communication

As someone who loves shopping online, I like to check out companies before buying anything. When I saw some bad reviews about this one company, I decided to email them some questions before buying. I was really surprised when their customer service team replied quickly with helpful and polite answers, which made me feel better about my decision. I ended up buying a silk pillowcase from them, and I have to say, it was totally worth it. The product came really quickly, and it was even better than I expected in terms of quality and how it was packaged. I definitely recommend this company to anyone who wants luxurious products and great customer service.

Clothing item

Communication

I recently bought a piece of clothing from the website, and I have to say, I wasn't impressed with the whole experience. When I got the item, I noticed a big hole in the pocket, which was pretty unexpected. It got me wondering if they actually check the quality before sending stuff out. This was my first time ordering from them, and it's safe to say it didn't leave a good impression. And just when I thought it couldn't get any worse, when I tried to contact customer service by email, the email came back saying "address not found." It's definitely made me feel skeptical and cautious about the website - feels a bit like a scam. I'd say to anyone thinking of ordering from there, to be careful.

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About Oluxury

OLuxury is a fashion company that was established in 1994 with its headquarters located in Parma, Italy. The company specializes in selling a variety of branded clothing and styling products for men, women, and kids. They offer a wide range of products such as beachwear, dresses, shirts, bags, shoes, and accessories from different well-known brands. OLuxury provides free returns and shipment within Italy, and free delivery for orders over 400 euros in Europe. Customers can shop online through their website, which features a new season collection and discounted items in the sale section. Reach out to OLuxury through their mailing service or social media channels for any inquiries or feedback.

Contact Information

Via B. Franklin 31/A

43122 Parma

Italy

📧 customerservice@oluxury.com

☎ 0521606076

🌐 oluxury.com

Categories Oluxury

Last update: November 29, 2024

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