Norton by Symantec

Norton by Symantec - Reviews and experiences

Average rating
8.8 /10
Based on 41 reviews
Nov 2023-Nov 2025
Star distribution
53x
430x
37x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (41)

Surprisingly smooth start

Service

All good so far — quicker reply than I've had elsewhere.

Activation keeps stalling

Service

Needed VPN for remote work after a sketchy past breach; activation hung, delivery slow, support tried helping, still glitchy.

Quietly satisfied

Service

Realized I was satisfied when they fixed my issue quickly, not perfect but reliable.

Old habit, good call

Service

Still sticking with Norton — totally worth it. They've sorted my annoying little problems more than once, quick and solid. I'd tell most friends.

Norton antivirus

Service

Man, I gotta tell ya, the tech dude I chatted with was super nice and really knew his stuff (even though he was clearly reading off a script). I'm not one to usually leave reviews, but this guy David (#GLD751) was awesome. He really helped me out, listened to my issue, and fixed it like a pro. Big shoutout to David, he deserves a raise or some recognition for his top-notch service!

Long-time customer

Service

I've been a customer of this company for so many years, even before they changed to Norton. Their focus on keeping information safe has always been amazing, and I've always felt secure knowing they're protecting my devices from cyber threats. The customer service has been outstanding every time I've needed help, with agents who really know their stuff and go the extra mile. The regular upgrades and updates to defend against new threats prove they're committed to keeping us safe.

Computer help and software installation

Service

Aron gave me a call and fixed up my old computer himself. After that, I got myself a new computer and set up all the necessary software and tools. Computers can be tricky for us older folks, but I'm grateful for the help from the company.

Ten years of security protection

Service

I've been using Norton's security for more than ten years now, and I am really happy with it. They constantly update it to keep my computer safe, and their customer service was fantastic when I needed help. It gives me peace of mind knowing that I am protected.

Saved my computer

Service

So, like, I was online and my computer was acting all wonky with numbers and words, eh? But then I called them and they were all like, "No way, dude, it's not us. You gotta turn off your computer right now, eh?" So I did, and they totally saved me from a major meltdown with all my personal stuff. Big thanks to them, eh?

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About Norton by Symantec

Norton, by Symantec, is a globally recognized company specializing in cybersecurity products and services. Established in 1991 following Symantec's acquisition of Peter Norton Computing, Inc., Norton has become synonymous with antivirus and anti-malware products designed to protect individual consumers and businesses from online threats. Over the years, Norton has expanded its offerings to include a range of security solutions such as identity theft protection, VPN services, and security software tailored for various devices and operating systems. The company has been pivotal in evolving digital security measures, continuously updating its products to counteract the latest cyber threats. Norton by Symantec rebranded to NortonLifeLock in 2019 after the enterprise division was sold, focusing solely on consumer cybersecurity.

Contact Information

🌐 norton.com

Categories Norton by Symantec

Last update: November 15, 2025

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