LoveBook - Reviews and experiences

I wouldn’t trust their rush option if you actually need something on time. I ordered several books as Christmas presents, paid extra for "super rush" and was told they'd arrive early December. Fast forward: a "ready to ship" email, then radio silence. By Christmas Eve nothing had shown, and the only way to contact them was a web form — no phone, no timely replies. Then in January I got an empty box, which was the low point. Eventually they did reply, said they'd resend and would share tracking, but the tracking never came. To their credit, a package with two of the books did arrive later, which was a pleasant surprise, but I'm still missing items and the whole thing felt messy and confused. If you’re buying gifts, plan extra time or use a seller with clear tracking and a phone line. I wish they were better at communicating; that would have kept this from dragging on. Lesson learned: buyer beware, and keep receipts handy for disputes.