Gritr Outdoors - Reviews and experiences

I gotta say, I had to return something I bought online from that store recently and I was actually really impressed with how it all went down. The return process was super easy and smooth. Plus, the customer service folks were total gems - so helpful and understanding. They took care of my problem quickly and with some real professionalism, showing top-notch service skills. I was really happy with how everything was handled.

I just bought something from this store, but it came broken. I tried to return it, but there was a problem. The package got sent to the wrong house and I couldn't get it back, so now I'm out of both the item and my money. I tried contacting customer service a bunch of times, but no one got back to me about getting a new one or my money back. It's really annoying to be stuck like this, especially when the thing wasn't even cheap.

I got these really cool boots online, eh? But you know what? When they showed up, one of the lace hooks was all messed up. So, I reached out to the seller and they didn't do anything to fix it. They sell stuff on eBay that's already opened, and they don't seem to give a darn about their customers. Well, I'm pretty upset about it, and I'm gonna make a complaint to eBay and maybe even the CRA. Yeah, you bet, I'm not playing games here!