EYEBUYDIRECT

EYEBUYDIRECT reviews

16 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
88%
Would buy here again
Ordering
9.0
Service
8.8
Pricing
9.0
Delivery
8.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

My glasses from online

10.0

"I gotta tell ya, I bought my glasses online and I am loving them! I chose the frames I liked and even got to try them on virtually to see how they&..."

Critical

Eyeglasses purchase

5.0

"I just bought a pair of eyeglasses from this company and I have to say, I am really not happy with how everything went down. I tried to contact the..."

Most Voted

Prescription glasses purchase

9.0

"I got myself a pair of prescription glasses from this company and I gotta say, I was super impressed with their variety and prices. The virtual try..."

Reviews (16)

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Eyeglasses purchase

C

19 reviews

5.0
Overall Rating
Would buy here again
No

I just bought a pair of eyeglasses from this company and I have to say, I am really not happy with how everything went down. I tried to contact their customer service a few times about my order being late, but got no reply. It's pretty clear that this company doesn't really care about their customers or keeping them in the loop about their orders. When you look at other eyewear places in the area that have great service and stylish frames, this company just doesn't measure up in making their customers happy.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

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My glasses from online

R

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I gotta tell ya, I bought my glasses online and I am loving them! I chose the frames I liked and even got to try them on virtually to see how they'd look on my face. When they came in, they fit like a dream and my vision is crystal clear now. And the best part is they were a lot cheaper than buying them in-store. I'm absolutely thrilled with my new glasses!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Affordable and reliable eyeglasses

O

31 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently bought a pair of eyeglasses from this website and I gotta say, I was super happy with the whole experience. The website is easy to use and everything is well-organized, so it was a breeze for me to check out all the different options. The explanations they gave to help me pick the right pair were really clear and detailed, so I felt pretty confident about my choice. And can we talk about the prices? Holy smokes, they were way lower than I expected for such high-quality glasses. The delivery took about 10-15 days, right on time as they said. When one of my pairs broke a few months later, their customer service was top-notch - they replaced it without any hassle, showing they really care about keeping customers happy. Honestly, I've been hooked on this website since my first purchase and I totally recommend it to anyone looking for affordable and reliable eyeglasses.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
8.0

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Prescription glasses

M

28 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought a new pair of glasses from this online store, and let me tell you, I'm really happy with how everything went. The website was easy to use, and being able to try on the glasses virtually was super useful in helping me pick the right ones. Ordering was easy, and I got updates on my order regularly. The glasses showed up on time and were exactly what I expected. All in all, I'm really happy with my purchase and I'll definitely be back to shop from them again.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

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My online glasses purchase

D

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I wasn't too sure about using an online glasses service, but I figured I'd give it a try. I followed the instructions closely and was actually really happy with how well the frame and prescription glasses fit. All in all, I'm really happy with my purchase and the service I received.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Multifocal eyeglasses

F

2 reviews

8.0
Overall Rating
Would buy here again
Yes

Just scooped up these glasses online cause they were hella cheap and I snagged a sweet discount with a promo code. I learned a ton about PD and all that jazz, but also ended up needing a hand from this guy in the Philippines and my Optician down the block. Fingers crossed they fit and look fly when they land in my mailbox!

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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2-day shipping

C

2 reviews

4.5
Overall Rating
Would buy here again
No

Oh wow, look at this! I thought I was being all fancy with the "2-day shipping" but now my order is taking 3 days to get here. What a letdown! I was really excited to get my package on time, but it looks like that's not happening. Really not happy with the misleading promises. I wouldn't suggest it at all.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
4.0

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Rx sunglasses

T

24 reviews

8.0
Overall Rating
Would buy here again
Yes

I just bought a pair of prescription sunglasses from this online store, and I gotta say, I was impressed by how nice and stylish they are. The virtual try-on tool really helped me pick the right ones for my face, and ordering them was super easy. The prices were good, and I got my glasses pretty quickly. I'm happy with my purchase and would definitely tell others to check this company out.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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My glasses

A

11 reviews

10.0
Overall Rating
Would buy here again
Yes

I grabbed my new glasses and they are so awesome! I found a frame that I really liked and everyone thinks it suits me perfectly. I had a few issues with my order, but the folks on the phone sorted everything out super quickly. I'm totally loving this store and I've been raving about it to all my friends!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Prescription glasses purchase

F

10 reviews

10.0
Overall Rating
Would buy here again
Yes

I got my glasses pretty fast and they were exactly what I wanted. The virtual try-on tool really helped me pick the perfect style. The prices were very fair compared to other places I checked. All in all, it was a great experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Glasses order

B

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I got my glasses from this website and they are amazing! Ordering them was so easy and you can even try them on with your webcam, which is pretty cool. The glasses came in a cute package and looked just like they did online. I'll definitely be buying more glasses from here again!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Prescription glasses purchase

H

26 reviews

9.0
Overall Rating
Would buy here again
Yes

I got myself a pair of prescription glasses from this company and I gotta say, I was super impressed with their variety and prices. The virtual try-on thing they had going on really helped me pick out the right frames for my face. Ordering was easy peasy, and I got updates on my order regularly. The glasses showed up right on time and were exactly what I wanted. All in all, I had a fantastic shopping experience with this company and I would totally suggest them to anyone on the hunt for affordable and fashionable eyewear.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

Do you already have an account?

Prescription glasses purchase

D

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I just got a new pair of prescription glasses from an online store and I gotta say, I'm super happy with the quality and all the different choices they had. The virtual try-on thing was a total game-changer for me because I could see how they'd look on my face before I bought them. The whole process, from ordering to getting them delivered, was smooth and quick. I'd totally suggest this company to anyone needing cool and affordable glasses.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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High-prescription glasses

M

20 reviews

9.0
Overall Rating
Would buy here again
Yes

I just got myself a new fancy pair of high-prescription glasses from this company and I gotta say, I was really happy with how everything turned out. Having a rough astigmatism, finding glasses that work for me without breaking the bank can be tough. But, ordering was a breeze this time around. I uploaded my prescription, picked out some frames, and placed my order without a hitch.

Detailed Ratings

Order
8.0
Service
10.0
Price
10.0
Delivery
8.0

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Blue-light blocking glasses purchase

G

7 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought a pair of blue-light blocking glasses from this online store, and let me tell you, I'm really happy with how they turned out. The whole process of ordering was super easy, with lots of different frames to choose from. I really liked being able to virtually try on the glasses to see how they looked before buying them. The prices were good too, especially since the quality is top-notch. The delivery was quick and my glasses came in perfect condition. All in all, I'm really pleased with my purchase and would definitely suggest this online store to anyone looking for trendy yet affordable eyewear.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Prescription eyewear purchase

C

18 reviews

10.0
Overall Rating
Would buy here again
Yes

My experience with this online eyewear company has been amazing. The frames are top-notch, and my prescriptions are always spot on. One thing I really love is their customer support, available 24/7 by phone or chat. They really go the extra mile to help whenever you need it. I'm always impressed by how quickly they start processing the lenses once I place an order, so I get my glasses fast no matter where I am. Their refund and replacement policy is unbeatable, making it a worry-free experience for me. And the prices for their products, which are basically medical devices, are surprisingly affordable given the quality. The customer service reps are always friendly, hard-working, and willing to do whatever it takes to make sure you're happy. Compared to other online eyewear companies I've tried, this one is definitely the best when it comes to quality, service, and pricing.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About EYEBUYDIRECT

EyeBuyDirect is an online retailer that specializes in the sale of prescription glasses and sunglasses. Founded in 2005 by Roy Hessel, the company's mission is to democratize eyewear by making it affordable and accessible for everyone. EyeBuyDirect manages the entire process from design and manufacturing to the sale of eyeglasses directly to consumers, enabling it to offer a wide variety of eyewear styles at competitive prices. The company is known for its innovative features, such as a virtual try-on system that allows customers to see how glasses look on them through their webcams. Headquartered in Austin, Texas, EyeBuyDirect has become a significant player in the online optical industry, serving a global market.

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Contact Information

🌐 ca.eyebuydirect.com

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Last update: November 29, 2024

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