Eneba - Reviews and experiences

I've spent a whole bunch of money on this website getting digital games, but I gotta say, they always come through for me. If there's ever a mistake or I need a refund, they deal with it quickly and efficiently. I really appreciate that great customer service. Keep it up, Eneba!

I bought a key from this site not long ago, eh. Turns out, the key was a dud and didn't work in my neck of the woods, even though they said it was good to go worldwide. I've been a regular customer and never had problems before, but this time was different, eh. So, I reached out to support right away and opened a ticket to let them know what's up. I was pretty mad at first, but after reading some good reviews about their customer service, I figured I'd give them a shot at fixing things, eh.

I recently pre-ordered Destiny 2 Final Shape on Eneba and ran into some problems with the game key and the seller. I tried to get a refund for 70 euros because of these issues, but had some technical issues. But I got in touch with customer support right away. I was pleasantly surprised when they replied in just 4 minutes and sorted everything out quickly. They looked into my case and gave me a full refund fast. It's worth mentioning that the problem was with the seller, not Eneba, and the misleading information in their pre-order description. Eneba acted quickly and effectively to fix the problem, showing they care about customer satisfaction.

I was a bit disappointed when my first purchase got refunded, but when I made my second purchase, everything went really well. Setting up my account was a breeze, and I even got a $10 discount which was nice. It helped make up for the trouble of waiting for my refund. All in all, not a bad experience!

I've bought stuff from Eneba a few times and never had any problems. The one time my order didn't show up, I got my money back right away and was told the seller couldn't deliver. The customer service folks were super fast in responding and helped me pick something else. Overall, based on my own experience, I'd say Eneba is a pretty reliable site.