
Brookwood Medical - Reviews and experiences
Nov 2023-Oct 2025
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Reviews (35)
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Skeptical at first, then okay
Skeptical at first, then okay
ProductTiny scratch, used day one, actually pleased
First sight, small wrap
First sight, small wrap
ProductFriend tipped me; skeptical at first, individually wrapped, okay but bulky
Small surprise
Small surprise
ProductHesitant at first — friend spotted them on Instagram, doubts mostly gone.
Black finally found
Black finally found
ProductI hesitated buying black masks; figured they'd fade, but they're solid, fit well, unlike one cheaper brand.
Almost convinced
Almost convinced
ProductI hesitated before buying, used it on my commute — fit surprised me, grey looked blotchy but comfy at first
Not exact, still fine
Not exact, still fine
ProductSaw them on a friend's post, ordered skeptical — slightly different, decent quality, warming up.
Lavender pick, not flawless
Lavender pick, not flawless
ProductPretty happy overall, but not perfect. Needed masks for daily commute and allergies; lavender look felt bit silly but relieved.
Good enough for quick errands
Good enough for quick errands
ProductHonestly, fine for quick errands but not medical-grade — spotted them on Instagram, told a friend, glad I tried them though and they're comfortable enough.
Picked up on a colleague's tip
Picked up on a colleague's tip
ProductSaw them at work — a colleague suggested them. Was skeptical at first. They fit nicely, feel sturdy and breathable for hours.
Drop-off win
Drop-off win
ProductTried these the first week of school at drop-off; kid actually chose one. Comfy fit, cute prints, hardly a fuss — relief, honestly.
Almost fooled me
Almost fooled me
ProductGot the masks fast. I didn't read every line and assumed 'medical' because of the seller's name. The box loudly says not medical — weird, but I was oddly relieved to know exactly what I bought. Had worse runs before.
Not what the photos showed
Not what the photos showed
ProductI opened the box because my partner is immunocompromised and we needed extra protection for transit. The masks looked fine in photos but none had the GB2626-2019 stamp — which is worrying, obviously. I called customer support and after some back-and-forth they refunded me, though the rep basically said they didn’t want to 'waste time arguing' — felt dismissive. So yeah, refund was okay, but selling unmarked gear is risky. I won’t order from them again, and would warn others to check labels — it's not worth the gamble.
KN95 masks
KN95 masks
Product
So I recently bought some KN95 masks from this medical place, and let me tell you, I was so disappointed. The masks I got didn't even have that stamp they're supposed to have, you know, the GB2626-2019 one. That's a big deal because it calls into question whether those masks are legit or even work like they're supposed to. The picture on the website showed the stamp, but the ones I got didn't have it. Makes you wonder what's really going on with the stuff they're selling, right?
And then, when I tried to talk to customer service about it and ask for my money back, they were so unprofessional and just brushed me off. The person I talked to didn't even want to bother arguing and quickly gave me a refund. Can you believe that? Dealing with medical supplies that could save lives, and they couldn't care less about being professional.
Overall, I'm so not happy with how things went down at that medical place. Selling fake masks and having rude customer service is just not okay. It's not just wrong, it's dangerous. This business seriously needs to rethink how they do things.
Non-medical masks
Non-medical masks
ProductI just bought some non-medical masks from this place and let me tell you, I was pretty bummed out with the info they gave me. I figured if a place had 'medical' in its name, the masks would be top-notch, but turns out they're not. The box clearly says they're not medical grade, which was pretty annoying considering how the name of the place made me think otherwise.
Mask purchase
Mask purchase
ProductI picked up this really cool mask from this store and it's so awesome! It's super comfortable and I feel really safe wearing it. I would definitely recommend all my friends to get one too.
Surgical masks
Surgical masks
ProductI was kind of bummed when I saw that my local hospital only had white surgical masks, but luckily a buddy of mine let me know about a spot where I could score some black ones. So, I decided to swing by Brookwood Medical and let me tell you, I was pleasantly surprised. The black surgical masks they had in stock were exactly what I was looking for. Not only did they look cool and trendy, but they were also super comfy to wear for long periods. The staff at the medical center were really helpful in directing me to the right section and checking me out quickly. All in all, my experience at Brookwood Medical was great and I would definitely recommend it to anyone in need of medical supplies.
Masks for protection against Covid
Masks for protection against Covid
ProductThese masks are way too thin, eh. I was really counting on them to keep me safe from Covid, but now I'm not so sure they'll do the trick, you know?
Health protection equipment
Health protection equipment
ProductThis health protection equipment works really well, making sure the filter stays put while you're playing volleyball or doing other activities. You should be ready for the filter to get wet from your breath or sweat over time, so it's a good idea to have extra filters or masks on hand. The website is easy to use and has lots of choices for buying, and the product itself is high-quality. Shipping is fast and reliable.
Medical mask purchase
Medical mask purchase
ProductI bought a medical mask from this place recently and I was really let down by the quality. The mask didn't fit well around my nose at all, which is super important when it comes to wearing a mask during a pandemic. I've had COVID in the past, so I understand how crucial it is to have a mask that fits right to keep me and others safe. I was really bummed out by the lack of care in making sure the masks actually work.
Comfy face covering
Comfy face covering
ProductI gotta say, the face mask I got from the medical center is really great. It's super well-made and comfy to wear. I usually wear it when I'm out doing stuff like biking through the woods or cutting weeds to keep those allergens away and help with my hay fever. I would definitely suggest it to anyone in need of a quality face mask that does the trick.
About Brookwood Medical
Brookwood Medical is a reputable company operating in the medical industry in Canada. They have a long-standing history of providing top-quality medical products and services to individuals and organizations in need. Their mission is to ensure that people have access to reliable and effective medical supplies that can enhance their health and safety. Brookwood Medical stands out in the industry due to their commitment to safety, effectiveness, and customer satisfaction. They offer a wide range of high-quality products, including face masks and other medical supplies, all designed to meet the diverse needs of their customers. Customers have shared positive reviews and experiences, highlighting the quality, comfort, and durability of Brookwood Medical's products. Their transparent and fair return policy further demonstrates their dedication to customer satisfaction. Overall, Brookwood Medical is a trustworthy company within the medical industry, known for their high-quality products and excellent service.
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Categories Brookwood Medical
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Last update: October 28, 2025
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