BELLAMI Hair - Reviews and experiences

the colour was spot on, the style sat nicely and I felt like my old self for a hot minute. That’s the part I want to highlight — it looked great right away, natural enough that I felt relieved. But then the reality set in. Within a few weeks the hair started knotting like mad, not just a little tangly, actual matted bits that were impossible to brush without losing chunks. I messaged the seller and they were polite, offered a $500 credit and sent a replacement, which I appreciated — gesture meant a lot in the moment. Problem two: I had to pay $170.84 in customs this time (never did before) and they asked me to pay and send a PayPal receipt so they could reimburse me. I paid last Thursday and now a week later the refund still hasn’t shown up, despite promises. Also noticed there aren’t many public reviews anywhere and felt weird about being blocked on social channels after asking questions. So yeah — nice look initially, customer tried to help, but the longevity and the money back bit left me wary. Hope they sort it out; fingers crossed.