Bandolier - Overall Rating based on 22 reviews
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Phone case with strap
I recently ordered a phone case with a strap from this company, and I have to say I am quite disappointed with the overall experience. The case itself is great, but the process of actually receiving my full order was a nightmare. At first, I only got the strap and had to wait a long time for the case to arrive, which was really frustrating. It seems like this company doesn't prioritize the UK market, as they use American couriers and have issues with shipping. The replacement shipment with FedEx was basically useless in the UK, taking longer to move around the country than it did to come all the way from California to the UK. They kept saying they were doing their best, but they really need to improve their understanding of the UK market or get some help if they want to succeed here. On top of that, the case itself is nice, but it's not compatible with iPhone holders in cars and wireless charger plates, which is disappointing.
Clip attachment issue
The clips that connect the strap to the phone case are not good at all. They keep coming off, causing the phone to fall. We lost the small metal clips, and we were bummed to find out that the case was no longer under warranty. We couldn't even get new clips to replace them. We had to make do with using wire or paper clips, which made the case look way less cool. The case isn't very durable overall, and we're not happy with the customer service we got from the company.
Recent Lily crossbody case purchase
I just got a new Lily crossbody case and I'm so happy with it! It's not just pretty, with the lovely lily design, but it's also really well-made and keeps my phone safe. I've been a fan of this brand for years and they always come through with top-notch products.
Lovely red case and strap
I bought this fancy red case and strap, thinking it was good quality. But guess what? After only 16 months, the metal connector just fell right out, and now there's no replacement to be found. Not cool at all!
Bought a really cool phone case
So, I got this really awesome phone case and it's amazing! I've been a fan of their stuff for a while now and I finally decided to treat myself. But you know what? I had to reach out to their customer service for the first time and it was incredible! They got back to me really quickly and gave me a big hand. It just made me appreciate their products even more! So, I definitely suggest checking out their phone cases.
Ariel wristlet in iridescent pearl/gold
I'm not really into carrying a purse around, I prefer to keep it simple with just my essentials like keys, phone, and cards. But let me tell you, Bandolier has completely changed the game for me. Their products are not only practical but also super stylish and classy. I recently got the Ariel wristlet in iridescent pearl/gold, and I'm absolutely in love with it. Every time I take it out, I get tons of compliments and I'm always happy to share about the brand that has totally transformed the way I carry my stuff. This is my third Bandolier purchase and definitely not my last. I'm already thinking about which one to get next!
Difficulty with Return Process
I bought something not too long ago and I made a mistake by picking the wrong item. I read the instructions on the paperwork and it said not to send it back to the UK. I got an email telling me to use international shipping, so I tried to return it again, but the system doesn't seem to know my order number.
Customer service experience
I gotta say, the customer service at this place is amazing. I sent an email with a question about a product I liked, and I got a reply super fast. The person I talked to knew their stuff and made everything way easier than if I had called. It was one of the best customer service experiences I've had in a long time for sure!
My new necklace
I got this super cool necklace from a store, but it broke after just a year and a half. I tried getting it fixed, but the customer service was super rude and not helpful at all. They didn't even try to help me out! Looks like I'll have to find a new store to shop at.
Product Issue Resolution
I had a problem with a product and decided to contact customer service at this store. I was really impressed with how much they cared about helping me solve my issue. They were polite, quick, and on the ball when it came to addressing my worries. It's nice to come across such awesome customer service in today's shopping world. I definitely suggest this store to anyone who wants top-quality service.
Bought iPhone case, wrong size
I totally messed up the case at first, but the folks there fixed it right up for me. The leather is super soft and the straps are really cool! Their stuff is both stylish and practical, definitely a must-have!
Baby gift bandolier
I got a bandolier as a gift when my baby was born and I really liked it. It was cool and easy to use. But then, about a year later, one of the D rings broke. I reached out to customer service to see if they could help me. I was happy to see how good they were! They sent me a new case without charging me and they were really easy to talk to. Our emails back and forth were quick and nice. In the end, I'm super happy with the help I got and I would definitely tell others to check out this company. I'm excited to buy more stuff from them in the future.
Cute phone case
I just got this super cute new phone case and it's honestly amazing! The quality is so good and the customer service is top-notch. They were able to fix a little issue I had really quickly. I loved it so much that I ended up ordering another one and telling all my friends about it.
Phone case purchase
Two years back, I got a phone case from this store. The strap connector on it messed up a month later. I got in touch with customer service right away, and they quickly fixed the problem by sending me a new case and strap without any trouble. The case is still top quality, and I wouldn't be thinking of getting a new one if I didn't need to upgrade my phone. So, I'll be picking out my new phone case from the same store once again.
Lena case in sienna, pouch, key attachment, Emma bag, Christmas gifts
I am totally in love with the stuff I got from this store. The Lena case in sienna is not just good looking, but also practical, fitting my 5 cards and a bit of cash. The pouch and key attachment go really well with the case, completing the set. I liked mine so much that I even bought 2 more cases as Christmas gifts. I also ordered the Emma bag recently and I'm super excited for it to arrive. The customer service was amazing - I reached out to them about a shipping price change and they got back to me the same day, helping me out. All in all, a really awesome shopping experience!
Phone cases and accessories
I've bought some phone cases and accessories from this shop and I gotta say, I'm super impressed. The stuff is top-notch quality and has really come in handy. I got a phone case for my daughter, who has cerebral palsy, and it's made it so much easier for her to carry her phone and emergency meds. Unfortunately, the metal ring on the case broke, but when I reached out to customer service, they were quick to send me a replacement. All in all, I'm happy with what I bought and the service I received.
Sturdy and stylish phone case
I just bought this super cool phone case and I gotta say, I'm super impressed. It's my first time shopping here and I'm so glad I did. Not only does it look awesome, but it's really kept my phone safe. I've dropped it a few times already and my phone is still in one piece, all thanks to this case. I love that I could pick the color that fits my style too. Overall, I'm really happy with my purchase and would totally recommend it to anyone else.
Recent Bandolier case purchase
I recently bought a Bandolier case, and I gotta say, I'm super impressed. It's so handy having all my must-haves like cash, lip balm, and credit cards all together in one spot. It's a game-changer not having to lug around a big purse all the time. The design of the case is really sleek and stylish, and I love that I can pick from different colors and styles. The only downside I found was that the strap wasn't adjustable and the material was kinda scratchy on my neck. I ended up swapping it out for a comfier strap I had lying around. Hopefully, in the future, they'll offer more options for the strap to really customize the experience.
Cross bodies and zipper pouches
I recently bought some crossbody bags and zipper pouches from this shop and let me tell you, I am thrilled with my purchase. These items have seriously changed the game for me, no more stressing about leaving my phone or purse behind in different places. They are not only super handy but also really stylish and well-crafted. I am absolutely in love with how cute and easy to use these beautiful gems are. And to top it off, the customer service from the store was top-notch, a solid 5-star experience. I highly recommend these products to anyone who wants a practical and fashionable way to keep their essentials close at hand. Thank you!
My recent purchase includes a few holsters for gifts
I am super happy with the holsters I bought - they look great and work really well. I've gotten lots of compliments on them and even given a couple as gifts, which were a big hit with my friends. The design is genius and I can't wait to see more colors available. The customer service was fantastic too - really professional, quick, and friendly.
Review with most votes
Phone accessories
Bandolier is definitely my new fave place to shop for phone accessories. I'm big on designer labels, and I gotta say, this brand is top of the line when it comes to high-en... Read onBy: Anabelle