Angara - Reviews and experiences

Halfway through, support answered

Called once, they fixed it.

Totally worth it — needed help moving due to bad back; skeptical at first, Rose handled things, smooth

I ran into their service after a coworker recommended them and I wasn't expecting much, but Chloe stood out. The design steps were straightforward enough — informative and easy to follow — though there was one mix-up with colours that took a day to sort. Chloe handled it calmly, fixed the order and even double-checked details with me. It wasn't perfect, still a hiccup, but overall I got what I wanted and felt well looked after.

I actually laughed when I opened the box — not because of the jewellery, but because one piece was slightly off. Customer service jumped on it, fixed everything fast, even followed up (thanks!). I've had worse run-arounds with other shops, so this felt refreshingly honest and I'd buy again.

I was looking for a special gift for my wife's big birthday, and I found this amazing Aquamarine Diamond ring at a store. Their collection of gemstone jewelry was really nice, and this ring is just breathtaking. The craftsmanship and design were even better than I expected, and my wife loves it. The best part of the whole experience was the fantastic service from my customer care manager, Anna. She was so helpful and answered all my questions with care and professionalism. The packaging was also lovely, and the delivery was quick, even though I'm in Sydney, Australia. Overall, it was a top-notch experience that I would definitely recommend to anyone looking for quality jewelry at a good price.

I bought my wedding rings and a sapphire bracelet from this store. The quality of everything I got was amazing and the delivery was super quick. I needed my ring resized because it was too tight, and they were able to do that for me and even upgraded the sapphires to Heirloom. Their customer service is fantastic! Huge thanks to Sam and the whole team.

I just wanted to say a big thank you for the amazing customer service I got when I ordered a custom birthday necklace. The folks on the Customer Service Team were super helpful and went above and beyond to help me make some last-minute tweaks to the design. They really paid attention to all the little details. I can't wait for my daughter to get her special gift next week, all thanks to the awesome and friendly service from this store. Thanks for making my shopping experience so enjoyable!

I am so pumped about the incredible customer service I got! The team was super helpful and patient with all my questions and little problems. I've been talking to them a lot, but they've always been professional and nice. This guy Adam was especially awesome, he really went out of his way to help me with all my annoying questions and worries. And the engagement ring is gorgeous! The quality is way better than I expected, I'm over the moon about it. I do need to get it resized for my fiancé, but I know the team will help me with that no problem because they've been so great up until now.

When it comes to custom jewelry, this company really knows how to do it right! I love the amazing designs, and it's great to have the option to pick the gemstones and metals. But what really makes them stand out is their awesome customer service. They're quick to respond and handle any problems with a professional attitude. They took care of an issue I had quickly and effectively, and I couldn't be happier with their service. Overall, my experience with this company has been fantastic, and I definitely suggest them to anyone in need of special and gorgeous jewelry pieces.

I just reached out to customer service about a missing stone in my ring. I was actually really impressed with how helpful they were. The guy, Nash Jones, was not only friendly but also said they'd replace the stone for free. Plus, they cleaned the ring before sending it back to me. It was all done super fast, only took a week. I'm really happy with the service I got.

I was looking for a really nice ring for my wife on our 40th wedding anniversary, and Angara was fantastic! They were so helpful, answered all my questions, and made the process easy. I was a bit anxious about buying online without seeing the ring in person first, but it turned out to be even more beautiful than I imagined. I will definitely be purchasing from them again!

The customer service at this jewelry store was amazing, eh. The staff was so helpful and friendly, eh. They really knew their stuff and I felt confident in their expertise, eh. I would definitely recommend this store to anyone looking for great customer service when buying jewelry, eh.