Constant Contact Reviews
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Tech support experience
I just had a great tech support experience with a company. The person I spoke with, let's call her Deja, really knew her stuff and walked me through every step with clarity and expertise. She was not only friendly, but also very personable which made me feel at ease during our chat. I could tell she was confident in her abilities to help me out. I was really impressed with the service I got and I think the company did a great job in hiring such excellent support staff.
Email template consultation and support
I just wanted to share that I had a great experience getting help with an email template from a representative. We were able to figure out and fix the problem I was having with the template really quickly. The support team was also super helpful in making a new template and finding a solution to a tricky coding issue. The representative gave me options to choose from so I could pick what worked best for me. It was a really positive experience overall.
Email marketing service
The customer service at this company is absolutely amazing. The staff really went the extra mile to help me with my ideas and make me feel important. As a new entrepreneur, their help was so important in getting my email marketing campaigns up and running. They gave me great advice and knowledge that I couldn't have gotten anywhere else. I would definitely suggest their services to anyone wanting to expand their business with email marketing.
Email marketing software purchase
I am really happy with the email marketing software I bought. It's easy to use and the customer service has been amazing. I finally feel like I have what I need to get the results I've always wanted but couldn't because of my lack of tech skills. The results have been great and I'm looking forward to keep using this program.
Problem with order
It felt like I was waiting forever to get some help with my issue, but Tyler was finally able to come to my rescue. He asked all the right questions and didn't make me feel like it was my fault!
Newbie newsletter help
Jennifer was amazing at helping me with my newsletter issues as a beginner. Her friendly attitude and confidence were so helpful and much appreciated. Being able to talk to someone like Jennifer made my experience with CC really great. Thanks a lot, Jennifer, and thanks to CC for the awesome service!
Fundraiser invitation creation
Hey there! I've been using this thing for about 3 years now and it's been amazing. The customer service team is just so nice and helpful. They really know what they're doing and make everything so simple for us. Thanks for being awesome and making our lives easier!
Social marketing campaign assistance
My usual social media person was off, so I had to do it myself. I had some trouble and ran into problems, but Chris F really helped me out. He was patient and pro the whole way through. He did a killer job!
Great Customer Support
I had such a great chat with this person from the company! She taught me a super cool computer trick. I definitely think she deserves a raise!
Email marketing software usage
The templates don't work well and it's super slow and unresponsive sometimes, which is really annoying. I wouldn't suggest using it for marketing purposes.
Email marketing software
The email marketing software is pretty straightforward to use, but it's just so darn slow and glitchy. Whenever I try to save and preview my work, it keeps showing me the old placeholder text instead of the updated section. I have to exit and save over and over again until it finally updates with the new text. On top of that, the screen and cursor keep jumping around when I'm trying to highlight text, which gets on my nerves. Typing in the spreadsheet is a drag too, with characters getting mixed up and making it hard to input data accurately. Uploading photos also takes forever, dragging out my tasks unnecessarily. Plus, there are times when I can't move text or photos next to each other because the software keeps selecting multiple text boxes instead of just one. All in all, this software has driven me up the wall and has made my work take much longer than it should. I'm thinking about looking into other options because this software is just not worth the hassle.
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Social marketing campaign assi
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