Rental Cars Reviews
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Quick and easy car rental
I've rented cars from this company a few times now, and I have to say I've been impressed each time. I love that I can easily book and cancel cars with no issues. The fact that I can show up at the rental counter with all the necessary documentation from the company (in English and the local language) just makes the whole process so smooth. Sure, sometimes you might have to pay a larger deposit, but I've always got it back in full, so it's not a big deal. Plus, when the rental company messed up (Mexico, Solar Eclipse, anyone?), RentalCars came through with a full refund after checking with the agency. They've definitely won my loyalty with their excellent service.
My experience with the booking process
I had a good experience booking a rental car with this service. The website was easy to use and helped me find the best deal. But when I had issues with the rental car company, it felt like the service didn't take responsibility. They were helpful with booking, but I wished they offered more help when things went wrong. Next time, I might book directly with the car company to avoid similar problems.
Accident during rental in Scotland
I rented a car in Scotland with this company and had an accident on the first day. They blamed me for the accident and didn't give me another car or refund for the rest of the days. I reached out to them and after some back and forth, they did reimburse me for the days we missed with the car. Overall, they ended up providing great service!
Efficient service
My experience with the car rental service was amazing. The terms and conditions were easy to understand, which made the whole process simple and stress-free. Renting a car can sometimes be tricky because each company has its own rules, but the staff knew their stuff and were happy to help with any questions I had.
Booking mistake resolved efficiently
I messed up my booking dates, but the customer service team was so awesome and understanding in helping me fix it. I really appreciate how fast and effective they were. It's clear they value making customers happy and will do whatever it takes to solve problems.
Recent Booking Issues
I had some trouble with a rental car reservation I made online. Even though I followed the rules for cancelling, they still wanted to charge me 25% for cancelling. But after standing up for myself as a customer, I managed to get a refund for the reservation.
Insurance coverage utilization
Used my insurance to cover car damage during my trip in the Dominican Republic. I really liked how easy it was to get my money back from the company once I sent in all the documents they needed. Definitely gonna keep using their services for my next vacations.
Review with most votes
Quick and easy car rental
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