Tailwaters

Tailwaters - Reviews and experiences

Average rating
8.8 /10
Based on 8 reviews
Nov 2023-Apr 2024
Star distribution
50
47x
30
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (8)

Fly fishing travel services

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I just booked a fly fishing trip with this company, and I have to say, I was really disappointed. The website made it seem like they had amazing services and exclusive locations, but it wasn't like that at all. The booking process was confusing, and when I called customer service for help, I couldn't get a clear answer. The pricing wasn't clear either, with surprise fees showing up when I was checking out. When I finally got all the details for my trip, they were wrong and had to be fixed at the last minute. Honestly, I was pretty let down by how unprofessional and disorganized their services were.

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About Tailwaters

Tailwaters is a company that specializes in offering worldwide fly fishing travel services. They provide a range of destinations from exotic trips to more local options, catering to individuals and families looking for a fishing experience. Founded in May 2007, Tailwaters originally opened their retail storefront in Dallas. They have since relocated to a 5000+ square foot warehouse and showroom in Dallas's design district. The company prides itself on being the only independent dealer of the fly-fishing industry's most respected vendor makes in the region. They also offer a federation of fly fishers (FFF) certified fishing instructional program. Tailwaters offers a variety of products and services, including gear from well-known brands, fishing instruction, and fishing travel bookings for freshwater and saltwater destinations. They also have a delivery and refund policy that adheres to international shipping practices. Customers who have experienced Tailwaters' products and services are encouraged to share their feedback, including compliments, complaints, and recommendations. Tailwaters can be contacted through their stores, website, and social media channels like Facebook and Twitter. Their business hours are Monday to Friday from 10 am to 5:30 pm and on Saturdays from 10:00 am to 5:00 pm, closed on Sundays.

Last update: November 29, 2024

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