Purely Diamonds - Reviews and experiences

I looked at a lot of different stores in Hatton Garden before deciding on this one. I really liked that they make all their rings in-house without involving any middlemen. This way, they can do repairs and alterations quickly and to a high quality. The customer service was amazing, and I thought the prices were really good too. Big thanks to Clare and Anastasia for helping me choose the perfect ring for my fiancée, she absolutely adores it!

I gotta say, Tracey at the showroom really knew her stuff. She was super helpful and answered all my questions about buying my diamond ring. I felt like I was in good hands, and it definitely made me feel more comfortable spending so much on the ring. The whole process at the showroom was smooth and made me feel confident about my choice.

I gotta say, I bought these diamond earrings at this store and they were amazing! The staff was so friendly and helpful, and they really knew their stuff. They helped me pick out the perfect pair of earrings and when I needed to make a change, they made it so easy. I definitely recommend this store and I'll for sure be going back!

I was so impressed with the customer service at this store, eh? Tracey in Manchester was absolutely fantastic to talk to. And Alex did a great job of keeping me updated through emails, which I thought was really cool. I couldn't be happier with my earrings, they're just perfect. I would definitely recommend this place to all my friends, for sure!

Oh my goodness, I can't believe it! The service was absolutely incredible the whole time. Getting the engagement ring for my best friend was such a breeze and enjoyable experience. The communication and assistance were excellent. When the ring showed up, it was exactly what I had envisioned, it was amazing! And when we later got a matching wedding ring, it was just as fantastic. Alex and Tracey were both so great, I can't even choose a favorite. I would definitely recommend this place to all my friends for rings. I'm looking forward to returning in the future for an eternity ring!

From our first Zoom call right up to when we got the diamond ring, our experience with the company was amazing. They really took good care of us and paid attention to every detail from the start. During the Zoom call, we got a good look at the diamond ring we wanted to buy, which really helped us make a smart choice. When we finally got the ring, it was even better than we expected - it was absolutely stunning. We would definitely recommend this company to anyone in search of top-quality products.

I just bought some custom diamond earrings from a jewelry store and I'm really happy with my purchase. The staff at the store was so helpful, committed, and patient from start to finish. They kept me informed the whole time and were able to fulfill all my requests easily. The earrings are even better quality than I expected, and the prices were much better than other stores I've been to. Overall, I had a great experience and I would definitely suggest this store to anyone in search of great jewelry with top-notch customer service.

My time at the store in Manchester was amazing. Tracey, the salesperson who assisted me, was so nice to deal with. She really knew her stuff, was so professional, and super friendly. Choosing an engagement ring was so easy and fun with her help. I'm really happy with the service I got and will for sure go back for our wedding rings.

I got some awesome custom jewelry from this store, and the lady Clare was so friendly and helpful. She took her time answering all my questions, even the ones that seemed silly. The jewelry is really sparkly and beautiful, makes me feel like royalty when I wear it. Everyone compliments how good it looks. I'll definitely be going back for more bling soon!

Oh my goodness, I absolutely adore my trilogy diamond ring! It was such a fantastic experience at the store. The woman helping me, I believe her name was Tracey, was incredibly kind and put in a lot of effort to ensure that my custom wedding band and eternity ring matched perfectly with my ring. We tried on numerous styles until we finally found the one that was just right. I even got to pick out the size and quality of my stone, which was really cool. Plus, the ring was such a fantastic deal considering the amazing quality!

The staff member was so helpful, the ring is beautiful, and my wife is beyond happy.