Open Farm - Reviews and experiences
Nov 2023-Mar 2026
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Reviews (9)
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Almost gave up, then pleasantly surprised
Almost gave up, then pleasantly surprised
ServiceI almost tossed this in the "never again" pile after they charged me then cancelled the order — classic computer glitch — and I had to wait a few days for the refund. I first saw the brand on Instagram and thought, why not? I even tipped my sister about it. I was kind of sceptical when the first kibble looked tiny and both dogs coughed a bit, but after a slow start customer service actually sorted it out. They apologised, sent a replacement size and a partial refund. The moment I knew I was happy was when both dogs dug in and ate like crazy — no problems. Took a minute, but now I recommend it.
About Open Farm
Open Farm is a Canadian pet food company known for its commitment to sustainable and ethical sourcing of ingredients. Founded in 2013, the company specializes in producing high-quality dog and cat food with a focus on transparency, sustainability, and animal welfare. Open Farm's product lines include a range of dry foods, wet foods, and treats that are made from non-GMO fruits and vegetables, antibiotic-free meats, and fish caught using sustainable practices. The company distinguishes itself in the market by providing consumers with traceability options, allowing them to see the exact source of the ingredients in their pet's food. Open Farm's mission is to create products that not only benefit the health of pets but also promote humane animal treatment and reduce environmental impact.
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Last update: March 2, 2026
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