Monica Vinader - Reviews and experiences

My rose gold chain from the Westfield store broke, but thankfully the staff had the exact replacement available. The two ladies working there were super helpful and really improved my experience. I've always loved their products and this amazing customer service just made me a bigger fan.

Went to the store to get my bracelet fixed. The staff there was super friendly and quick, especially the lady who assisted me. She really knew her stuff and suggested the perfect bracelet for me. The products were really high quality, and the 5-year warranty was a major selling point for me. Hopefully, they'll start offering welding services at more locations in the future.

I got the cutest ring from this amazing lady at the store, she was so nice and really knew her stuff. The store was super fancy and all the jewelry sparkled like crazy. My birthday was even better because of this ring, so thankful!

I bought this bracelet that was a gift from my late father, but sadly it broke. So, I took it back to the store to get it fixed up. The customer service there was amazing! The lady who helped me was so great, she made sure to give me all the info I needed about how they'd repair it. She was friendly, knew her stuff, and made me feel like my bracelet was in good hands. I was really impressed with how well they took care of my late father's gift. I couldn't have asked for a better experience getting it fixed up!

The folks at the shop were so friendly and really went the extra mile to make my daughter's birthday awesome. She's over the moon about her new earrings and all her friends can't stop gushing about them. The piercing spot was super cool and my daughter had a blast. It's a day she'll always remember!

I had such a great time at the Bicester store during my last visit. The sales consultant who helped me out was super friendly and really went out of their way to assist me, which made my shopping experience even better. It just goes to show how important the staff's attitude can be in making or breaking a visit, and in this case, it totally made me want to shop more. The store had such a good selection of jewellery, and I was really impressed with the quality and range of products they had available. I'll definitely be coming back for another visit in the future.

I had these two rings that were all worn out and a chain that broke. So, I went into the store on May 25th and the staff there was super helpful. They fixed one of the rings right there and sent the other two items to my house. I got everything really quickly and it was all so easy. Cheers to them!

I just bought a heart locket from the store at White City Westfield. The customer service was amazing, as usual, and they personalized it super fast, which was awesome because we were in a hurry. The locket looked gorgeous, even better than we expected. You could tell it was good quality, and it made a perfect gift. I definitely suggest this product to anyone who wants a special and meaningful piece of jewelry.

I went to the store on High Street and bought the gold Siren Muse Mini Drop Huggie earrings. The girl who helped me was really nice, she helped me pick the perfect pair and even showed me how to put them on correctly. She even went above and beyond by putting one of the earrings on for me because I was struggling. The earrings have a simple but classy design, exactly what I was looking for. I'm so happy with my purchase!

I just bought this really pretty necklace and I'm so excited about it! The lady who helped me at the store was seriously the nicest person ever. She helped me choose the perfect necklace and even adjusted it for me so it wouldn't fall off my small neck. Can you believe that? It felt like I was getting special treatment or something. I felt like royalty wearing my new necklace. I can't wait to show it off at school tomorrow!