Iolo Technologies - Reviews and experiences

I've been using System Mechanic for a while, eh, but I just found out that there was an unauthorized charge on my credit card for an automatic renewal. I tried to cancel it, but the customer service was brutal, eh? They just kept giving me the run-around and saying they'd process a refund, but nothing ever showed up. What a scam, eh?

As someone who's been using software from this company for a while now, I decided to buy a subscription for one of their tools not too long ago. I've always found their products to be great for keeping my system running smooth and secure. But, I ran into a bit of trouble with the billing - I got charged twice for the subscription! I tried looking on their website to reach out for help or cancel the extra charge, but couldn't find anything. This whole situation has made me feel let down by their customer service and billing methods, and honestly, I'm a bit upset about it.

I've been a loyal customer of this company for almost twenty years now, and I've always thought they were reliable and trustworthy. But my most recent experience with them was a real letdown. Out of the blue, they took money from my bank account without even asking me. I tried to fix things up, but they flat-out refused to give me a full refund. Their lack of accountability and customer service has really shaken my confidence in them. I won't be using their services again, and I definitely won't be recommending them to anyone. If you're thinking about giving them your bank info, be careful.