Glasses Gallery - Reviews and experiences

I recently bought a pair of glasses from Glasses Gallery, eh, but they didn't fit right at all, eh. When I tried to return them, I found out it was a total pain, eh. For something like glasses, where the fit is key, the return process should be easy and fast, eh. But no dice with Glasses Gallery, eh. I had to go through a bunch of hassle and wait forever before I could finally return the glasses, eh.

I recently bought a pair of glasses from Glasses Gallery and let me tell you, the refund process was a real headache. It took them a whole 14 to 21 business days just to give me a store credit after I returned the product. Why does it have to take so darn long for a simple store credit? Plus, there's no connection with Hudson Bay, so you're out of luck if anything goes sideways. My honest advice? Look elsewhere for your glasses to steer clear of any unnecessary letdowns. Definitely won't be shopping here again!

I got these really cool glasses with no frames around the lenses and they looked amazing on me. But after 2 months, one of the frames broke and I had to send them back to get fixed. I waited 4 whole months for them to be repaired, and the customer service kept telling me I'd get a refund or store credit but I never received anything. When I finally got my glasses back, they were poorly repaired and only one lens was replaced instead of both.