Enro reviews
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Incorrect Item Shipped
2 reviews
The product was really good, but I ended up getting the wrong item in my order. I contacted them with my order number and photos of the mix-up, but the service I got back was pretty disappointing. They just told me to wait for a solution without suggesting a replacement or refund. Not getting things sorted out right away and not having good communication had me feeling really frustrated.
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Incorrect Item Shipped
The product was really good, but I ended up getting the wrong item in my order. I contacted them with my order number and photos of the mix-up, but the service I got back was pretty disappointing. They just told me to wait for a solution without suggesting a replacement or refund. Not getting things sorted out right away and not having good communication had me feeling really frustrated.
About Enro
Enro is an online-based mask store that focuses on providing customers with high-quality, lab-tested materials to effectively control harmful particles. Their masks are lightweight and designed to fit every face comfortably, boasting to be 50% lighter than other reusable masks on the market. Enro offers a variety of face masks, including Tech Face Masks and Curv Face Masks, in collections such as Abstract, Sporty, Quest, and more. Their masks are equipped with a new filter technology that claims to strain out 98.5% of particles and maintain effectiveness even after 100 machine washes. Enro's shipping policies include free shipping in the US based on order size and delivery typically within 7-10 days. Customers can reach out to Enro's customer support team for any complaints, inquiries, or feedback via phone, email, or live chat.
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Last update: November 29, 2024
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