Contactlenses - Reviews and experiences

I've bought contact lenses from this store a few times now, and every time has been fantastic. The staff really helped me understand the different types of lenses, making it easy to pick the perfect ones for me. I was so impressed with how they kept me in the loop about my order, updating me at each stage. And can you believe they even shipped my order on a Sunday? That kind of dedication to customer service is hard to come by. I definitely recommend this store if you're looking for contact lenses.

I've been a loyal customer of Contact Lenses for many years, and for the most part, I've been pretty happy with what they offer. But recently, I ran into a bit of an issue while trying to order my contact lenses. They sent me an email saying I could call a certain number for help with logging in and making my order. I thought great, I'd rather do this over the phone instead of online. So, I gave them a call. Turns out, I was told I couldn't actually order over the phone, which was a real letdown. I think Contact Lenses should make it clear in their emails so they don't mislead people like me who prefer ordering over the phone for security reasons. Allowing phone orders not only helps folks like me feel more secure, but it could also bring in more customers who are worried about online scams.