Coleyes

Coleyes - Reviews and experiences

Average rating
8.4 /10
Based on 21 reviews
May 2023-May 2024
Star distribution
59x
47x
32x
20
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Coleyes Conacts

Returns & Refunds

This company is a scam!
This company is a scam! I got my lens and they are awful! One makes me look like a zombie the other set is so bad the pupils go in different directions. Their website states if your not satisfied cut the lens in half and send a pic and they will refund your money. thats a total joke! They refuse to refund my money and send me emails that are very poorly written saying they don't have enough money to cover the cost for the shipping. What? They are a major company and pretty much telling me they are too broke to give me a $41 refund for a product that is junk. Please don't believe their reviews. They must be fake. It's junk! Don't waste your money. I watched youtube videos of these contacts and what they do is film themselves in front of one of those ring lights so the contacts look better. Once the light is off you look like a zombie! Light eyes with ... pupils. I believe the you tubers are given the lens for free to promote this scam company from another country. Just don't is my advise.

Contact lenses

Returns & Refunds

I purchased 10 pairs of lenses (3 styles). 8 of the lenses came unlabeled , and as I have 2 different prescriptions, you can imagine the issues. 2 of the styles were COMPLETELY DIFFERENT than shown on their site. One of the styles (I bought 4 pairs of these) were horribly miscolored and actually had blotches of bright white color, where the website showed they were clear (supposed to allowing your natural color through). 3 weeks of repeating my complaint over and over every time a new employee was assigned to reply to customers messages, repeatedly sending pictures, only to get the response "different monitors show colors differently". NO...it doesn't matter what monitor you view it on, they are clearly not the same color/details as advertised. End result, "we will give you one free pair if you pay $10usd for shipping... WHAT? I now have 4 pairs of useless contacts that are so disfigured looking I would be embarrassed to wear and the others that were not labeled, and you want to compensate me AT MY EXPENSE? Ultimately they offered to refund if I return the lenses AT MY EXPENSE WITH TRACKING.. $43...you really do get what you pay for. BEWARE.

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About Coleyes

Coleyes is a Canadian company that specializes in producing a wide range of coloured contact lenses. With a focus on safety, Coleyes products are CE, FDA, and ISO certified to provide customers with confidence in their purchases. Their product line includes natural contacts, colours, vibrant colours, enlarging lenses, black rimmed, non-black rimmed, as well as prescription contact lenses in various colours. Additionally, customers can find costume contact lenses for fun effects, as well as eye care products such as contact lens cases and cleaners. Coleyes offers a refund policy for returns made within 14 days of delivery, with items needing to be unopened and in good condition. Exchanges are only allowed for defective or damaged items. Customers can contact Coleyes via email for any inquiries or issues. Reviews and feedback on Coleyes products and services are encouraged to assist other potential customers in their decision-making process.

Contact Information

C/o Regus 81 Rue de

06000 Nice

France

📧 contact@mail.coleyes.com

☎ +852-5174290400

🌐 coleyes.com

Last update: November 29, 2024

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