Bloomingdale's Reviews
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Exchange of a mini skirt for a different color
I recently went to Bloomingdale's to swap a mini skirt for a different color but found out they didn't have it anymore. I was a bit shocked and bummed that a popular item could disappear so quickly. The lady helping me was really nice and tried to figure something out. Even though it was a bummer, it made me think back to the times I went shopping with my mom at Bloomingdale's when I was young. It made me wonder if my daughter will have the same fond memories of shopping here, and maybe it's okay if she doesn't.
Perfume purchase
I went to Bloomingdale's on Lexington Avenue and it was amazing! The staff there were so nice and helpful. There was this lady in the perfume section who really went above and beyond to track down a discontinued perfume for me. She even gave me a free gift! The staff at other sections like Shiseido and Dyptique were also super friendly and helpful. The guys at John Varvatos were awesome too, they helped me pick out a great aftershave. Besides checking out the sights, Bloomingdale's is now my top spot in NYC.
Recent clothing purchase
I bought some clothes at Bloomingdale's in the mall the other day. Hala Abdulkarim, the sales associate, was so helpful and knew a lot about the products. She really went above and beyond in helping me and made my shopping trip a great one. Thanks to her awesome service, I'll definitely be going back to that store in the future.
$800 shoe
I bought this $800 shoe online from them, but they ended up sending me the wrong color! I tried calling them multiple times and even went to the store in person, but for some stupid reason, I still couldn't return it. It's such a scam!
Online purchase offer
I recently bought a handbag online from this store, and boy, was it a mess! I had so many problems with the transaction. My card got charged three times, and I got an email saying there was some issue with verification. I had to call their customer service line to sort things out, gave them all the details they needed, only to find out that the handbag was actually out of stock. So, I called again and talked to a customer service person named Betty. She said I could buy the handbag in the store and get a price adjustment. But let me tell you, Betty was not very professional. She chuckled at my concerns and denied any shady business on their part. Her sarcastic and rude attitude really rubbed me the wrong way, and I ain't standing for it.
Clothing and accessories
My visit to this shop was a huge letdown. The service was just awful. I had trouble getting help from the staff, and when I finally did, they were unhelpful and not very friendly. On top of that, the prices were way too high for what they were offering. When I tried to return something, it took forever to get my cash back. It was a total pain and I definitely won't be coming back here.
A gift for my mom for Mother's Day
I got this gift for Mother's Day for my mom, but when I looked at the tracking, it said it was delivered. I searched all over the place, even checked under the couch cushions, but couldn't find it. I tried contacting the store, but they were no help at all! They refused to send a new gift or refund my money. I had to call my mom and break the news that her present got lost in the mail. So embarrassing! I called my dad to see if we could just buy another gift, but he said we have to wait for the bank to sort it out. I really hope I can get my mom's present soon because I don't want her to think I forgot about her!
Charge discrepancies
I just bought some things from Bloomingdale's and the quality was good, but I ran into some problems with the charges. The amount I had to pay at the checkout didn't match what was taken from my bank account. It was confusing because it wasn't an international charge or anything like that. Also, there were times when Bloomingdale's cancelled my orders because they said the item was out of stock. That was really annoying, especially if I was trying to get something limited and then finding out later that the store actually had it available.
Gift order for luxury nail polishes and base coat
I jut recently ordered a gift of three fancy nail polishes and a base coat, hoping for a nice package with a gift box and a personalized card message. But darn it, my order showed up with none of that - no gift box, no card message, not even a gift receipt. And they had to include the real receipt, destroyin' the surprise. The lack of attention to detail and presentation was a total letdown. And let me tell ya, the customer service was just terrible when I tried to fix things. This guy Chris from Denver, the supervisor, was no help at all - seemed like he was laughin' at my concerns. I had to make way too many calls to try to fix this mess, especially durin' the holidays. And to top it all off, the order showed up ten days late. Just a super disappointing experience that makes me think twice about shoppin' with them again in the future.
Candle arrived broken
My candle that I bought from Bloomingdale's arrived all smashed up. I was really let down by the way it showed up, so I tried a bunch of times to get it sorted and get a new one. But, the customer service was no help at all and it took forever. I kept getting passed around and nobody could figure things out. I'm thinking of cutting ties with them and cancelling my credit card because of this whole mess.
Clothes, ordered online
I ordered some clothes online and apparently they got delivered, but when I went outside to check, I found them just thrown on the street! I tried to ask for a refund or to get a replacement, but they flat out said no. The supervisor was completely useless, and now I feel like I wasted all my money on these clothes. I definitely won't be shopping here again!
Expensive purchase
So I just had the worst shopping experience at this store recently, it was a total disaster. Their website was a complete mess, the checkout process was like something you'd see on a dodgy homemade Shopify site. I tried to add a gift box for 5 bucks but the checkbox didn't even work. And when I tried to put in my MasterCard info, it kept saying my card number was wrong, even though I typed it in right. They said I'd get a $25 discount with their loyalty club, but surprise, surprise, it never showed up. And don't even get me started on trying to reach customer service - had to actually call a number, like it's the Stone Age or something. The prices are sky-high for such a crappy online shopping setup. They better hope those rich customers don't wise up and ditch them.
Uggs purchase delay
I just bought a pair of boots for my daughter's Christmas present. At first, I got a message confirming everything was good to go. But then, I kept getting emails saying the delivery was delayed - first to January, then to February. That's just not cool, especially since I wanted those boots for the winter. The customer service was terrible, and I'm really not happy with how things went down at that store. I've decided I won't be shopping there again.
Dinnerware set
I ordered a dinnerware set online last fall and had a bit of a rough time with it. Two of the dishes were smashed when they arrived at my house. I got in touch with Bloomies customer service and they quickly gave me a credit for one of the broken dishes, saying they'd send a replacement for the other dish. After waiting for three months without any updates, I decided to just cancel the whole thing. Despite me asking multiple times, they told me they credited my PayPal account back in February. But when I checked my PayPal and credit card statements, I couldn't see any trace of the transaction happening. Bloomies has now gone quiet on me and I'm feeling frustrated and short of cash. I'm on a fixed income, so every dollar is important to me, and it's really disappointing to be left hanging with no solution in sight.
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Recent clothing purchase
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