Trident Fly Fishing Reviews
Reviews (12)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Purchased a variety of fly fishing gear
I recently bought a bunch of fly fishing gear and stuff from this online store, eh? Gotta say, they've got a pretty impressive selection of products. Their website is well laid out, making it easy to find what I needed. But what really makes this store stand out is the super helpful and knowledgeable staff. Ben Freeman and Emily Bastion really know their stuff and gave me some great advice. Ben's product reviews and shootouts were a big help in picking the right gear for me. And I really respect Emily's passion for conservation and sustainable fishing practices. It's nice to see a company that not only sells stuff but also cares about the environment, eh?
Hardy Perfect 3 1/8" reel
I recently got myself a Hardy Perfect 3 1/8" reel from Trident Fly Fishing to go with my new Joe Bradley Parabolic 14 cane rod. I gotta say, Ben and his team at Trident were super friendly and quick to respond. They really knew their stuff and gave me all the info I needed to make the right choice. Their expertise and professionalism really impressed me. Plus, the shipping was free and my order arrived in just two days, so I could get that reel on my rod in no time. The pricing was fair and I feel like I got a great deal. I definitely recommend Trident Fly Fishing for their top-notch service and awesome products.
Simms Rogue Jacket
I recently bought a Simms Rogue jacket from this company because I couldn't find it in Ireland/Europe. I stumbled upon this company and thought I'd give it a shot. It was easy to order and I got my jacket in 12 days, not bad since it came all the way from the USA. I had to contact customer service about shipping and they were really helpful and quick. It seems like they might work fewer days, probably off fishing, but that's cool. All in all, I'm really happy with the service and the jacket's quality. I'll definitely be back for more.
Fly fishing equipment purchase
The folks on the first level support here were really great - they gave me top-notch help and advice. But when it came to dealing with the manager, it was a bit of a letdown. It seemed like she was just going through the motions with her responses, and hinted that the problem was my fault, which was irritating. The product and pricing were okay, but the poor customer service from the higher-ups left me feeling disappointed. If this is what I can expect in handling any issues, I might have to look into other options down the road.
New rod & reel purchase
I was kinda unsure about buying a new fishing rod and reel, wasn't really sure if I was getting a good deal or if I was even picking the right gear for my level of experience. But then I talked to Ben at the shop, and he really helped me out. He knew exactly what to ask to figure out what I needed and suggested the perfect gear for me. He didn't just give me advice, but he also took the time to explain why certain gear would be best for me. I left feeling good about my purchase and ready to get out on the water.
Fly tying materials purchased
I just bought some fly tying materials from this online store. It took over a week for my order to show up, which was a bummer. Plus, I wasn't too happy about having to download an app on my phone just to track my shipment. It was a hassle and seemed kinda pointless. From now on, I'll probably just go back to my usual places when I need to order fly fishing stuff.
Fly fishing gear
Eh, let me tell ya, this place is a real hidden gem for all you fly fishing lovers out there, eh. The selection of gear is top-notch, and the deals they offer on high-quality products are just unbeatable, eh. If you're an expert in fly fishing, you definitely can't go wrong here, eh. The staff is knowledgeable and helpful, making the shopping experience smooth and enjoyable. Trust me, you won't be disappointed with the products you find here, eh.
Fly fishing equipment purchase
The website was really easy to use, which made it simple for me to find what I needed and make my order. But I was kind of let down by the fact that there wasn't much customer support available when I had technical problems. I had a hard time setting up my customer account and checking on my order status, so it was pretty frustrating.
Bought fishing gear
I snagged some awesome new fishing gear online and it arrived crazy fast! Can't wait to get out on the water and give it a go.
Online fly fishing gear purchase
I was really looking forward to getting my online fly fishing gear, but I ended up pretty disappointed with the company's lack of communication and customer service. After waiting three days with no updates on my order, I finally decided to send an email asking about when it would be shipped. But even after six days passed, I still didn't hear back or get any shipping or tracking info like they promised. I was so frustrated by the lack of communication that I asked to cancel my order and wanted confirmation. The response I got was not helpful at all and didn't give me any useful info, which just made me even more dissatisfied. Even after following up with another request for a cancellation confirmation, I still haven't heard back. All in all, my experience with this company has been really disappointing, and I thought their behavior was unprofessional and neglectful.
Bamboo rod fly line inquiry
I contacted customer service the other day to ask about getting fly line for my 5wt bamboo rod. The person I talked to didn't seem to know much about classic rods, because they didn't even know my rod was a bamboo Orvis Battenkill. It was pretty frustrating to see that kind of lack of knowledge in a fly fishing company.
Fly Fishing Gear
My recent experience buying fly fishing gear was a total letdown, eh. The company barely communicated with me, so getting answers to my questions or updates on my order was a real struggle, you know. And when I tried to trade in a hardly used fly reel, they slashed its value big time just because of a tiny drag issue. The customer service rep I talked to was so rude and unhelpful, it was like adding insult to injury, eh. Plus, their business hours were a pain, and when my order finally arrived, it took way longer than I expected. Like, seriously, this company's lack of professionalism and customer service is just unreal, and I'd warn anyone thinking of doing business with them to think twice, eh.
Review with most votes