Quay Australia - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (13)
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Order mistake, contact refusal
Order mistake, contact refusal
ServiceI just had a bad experience with customer service at this company. I messed up my order, so I reached out right away to fix it. But the people I talked to were not helpful at all. They wouldn't change my order or even cancel it, even though it hadn't been shipped yet. The only thing they said I could do was wait for it to arrive, send it back, and then ask for a refund. Their strict rules left me feeling really annoyed and let down.
About Quay Australia
Quay Australia is a Melbourne-based eyewear company known for its affordable, fashionable sunglasses and eyewear accessories. Founded in 2004 by Allen and Linda Hammond, the company initially operated as a roadside stall on the festival circuit before expanding into a global brand recognized for its trendsetting styles. Quay Australia emphasizes inclusivity and accessibility, offering a wide range of products designed to appeal to a diverse customer base, including collaborations with high-profile celebrities and influencers. The brand has gained popularity for blending high fashion looks with budget-friendly prices, making it a go-to choice for consumers seeking stylish yet affordable eyewear options.
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Categories Quay Australia
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Last update: November 29, 2024
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