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Buying a Mac can be quite the investment. As such, protecting it and keeping it clean and fast is a top priority for many Mac users. Does Mackeeper do this job for you? Is it a gem or a scam?

About Mackeeper
MacKeeper was founded in 2010 and now offers its services worldwide in 18 languages. Its software provides a comprehensive maintenance of Mac computers. It has been downloaded over 20 million times since it was first developed in Kiev, Ukraine. 

MacKeeper cleans your memory by

  • removing junk files
  • removing large language files that you do not use
  • removing cache files that waste disk space
  • removing log files that waste disk space
  • removing files from old applications
  • removing unnecessary duplicates of files

MacKeeper also provides a visualization of your disk usage, so you can get a better understanding of what folders take up a lot of space on your hard drive. 

Next to clearing up space on your hard drive, MacKeeper also aims to serve as an anti-virus software. To this end, MacKeeper employs safe browsing and anti-theft technology. This protects you from:

  • malware 
  • viruses 
  • identity theft
  • phishing attacks 
  • online threats 
  • spyware
  • unsafe downloads and websites. 

MacKeeper also manages which appliations launch when you turn on your Mac, tracks important updates, finds lost or misplaced files, allows you to assign default apps and backs up important files.

In a time where privacy online is more and more contested, protecting your personal information is a must. MacKeeper allows you to encrypt sensitive information and to ‘shred’ files beyond recovery if you want them removed forever. 

Complaints, concerns, controversy and reviews
MacKeeper features an FAQ-page on its website that addresses problems when Macs are very slow, won’t start up, suddenly shut down, get hot or when safari is slow, webpages do not open properly, finder does not open or iTunes crashes.

Other questions can be addressed to Messages can also be sent on MacKeeper’s website. MacKeeper’s “Human Assistance services” consists of Apple certified IT professionals who provide desktop support and troubleshooting. MacKeeper is also on Facebook, Twitter, Google+ and Linkedin.

MacKeeper has been subject to a fair deal of controversy. Some have extensively praised and awarded the service, many of whom are professional reviewers. However, others have criticized the service’s advertising practises and the difficulty of uninstalling the service from your Mac. MacKeeper’s PR Director has stated to Cult of Mac that the service has fallen victim to Black PR, people who do not like its advertisements, affiliate accounts who violated the service’s terms and similarly named rogue services. 

To separate fact from fiction, your experiences with MacKeeper are invaluable information for new users. Are the criticisms accurate or ill-founded? Did the service help you clean your memory, run your Mac more smoothly and protect you from malware? Were the company’s advertising practices intrusive or harmless? If you tried to uninstall the application, was it straightforward or unnecessarily complex? If you needed assistance, were you quickly and properly helped? Contribute to an authentic and accurate review of the application by leaving a review on this website!

Is the controversy surrounding MacKeeper justified? Is it a gem that protects your Mac or a fraud? Read experiences and reviews from real users!