All reviews of Kilback
Review about: Industry West
Chair purchase for design client
Hey there, so I work as an interior designer and I bought some chairs for one of my design clients from Industry West not too long ago. And you know what? The whole customer service experience was just so disappointing. After we placed the order, they told my client that they needed more information, which we gave right away. But then, even though we tried reaching out through email every day for three days to see what was going on with the order, we didn't hear back at all. Because of their poor communication and bad customer service, we ended up deciding to cancel the order. I've been working in this industry for years, and I've never come across such unprofessional behavior.
Review about: dynadot
Domain name purchase
As someone who's been with the company for a while and has quite a few domain names, I haven't really needed to contact customer service all that much thanks to how good the technology and user interface are. But when I did reach out, the folks in customer service were fantastic - super helpful, nice, and quick to resolve any issues. Plus, the prices are really competitive, which makes it a solid option for buying domain names.
Review about: Brewdemon
Home brewing kit
As someone who loves brewing beer at home, I recently bought a brewing kit from this company and I have to say I am really happy with how well it works. The kit was simple to use and the instructions were easy to follow, which made the whole brewing process super smooth. They have a great selection of beer styles to choose from, so I had fun trying out different flavors and experimenting. The care and thought put into the design of the kit made me feel like this company really gets what home brewers need and wants to give them the best products possible.
Review about: Cabela's Program
Turkey ammo for hunting
I just bought some turkey ammo for an upcoming hunt from this program. But when I got my order, I noticed that what I got didn't match up with what was on their website. I was expecting 12 gauge ammo but got 20 gauge instead. When I reached out to customer service about it, they tried to tell me it was my fault, which was really frustrating. This whole situation has left me feeling let down, so I won't be using this program again.
Review about: Truetimber
Camo hunting jacket and pants
The material in this set is really high quality, and the camo pattern blends in so well with my surroundings. The jacket and pants are super comfy for long days out hunting and they keep me nice and warm in the cold. I'd definitely suggest this gear to any hunting fans looking for something reliable.
Review about: Raycon
Christmas gift earbuds
I gotta say, the customer service from Raycon was top-notch. I had a problem with the earbuds I got as a Christmas gift, so I shot them an email. They got back to me really quickly, recognized my issue, and said they'd look into it and reply within 1-3 days. Even though I emailed them on a Friday night, I actually heard back when they said I would. We exchanged a few more emails to share info and answer some questions, and in the end, we found a solution that worked for both of us pretty fast. They were so easy to talk to, they got me, and they were super helpful. I was seriously impressed by how prompt and efficient they were in handling my issue, and now I'm totally satisfied with the end result. All in all, amazing customer service and a solid product!
Review about: PGA TOUR Superstore
Pickleball apparel and shoes
As a big fan of pickleball here in Toronto, I was so excited to find a great variety of pickleball clothing and shoes at the store. The stuff I bought was really high quality, and the staff gave me awesome customer service. Destiny and Lee really knew their stuff and helped me out a lot, which made my shopping trip super enjoyable and quick. Having a whole section just for pickleball gear is amazing, and I'm hoping they'll bring in even more paddle options soon. I'll definitely be coming back to this store for all my pickleball needs!
Review about: Covenant Eyes
Free trial with code 'TIKTOK'
I've been using this service on my gadgets for a while, and honestly, it's been super helpful. I don't get why there are lots of bad reviews, but maybe it just varies for each person. I tried out the free trial with the code 'TIKTOK' and it's still going strong for me. I suggest giving it a try, especially since you can cancel whenever you want.
Review about: Ed's Fly Shop
Fly fishing gear
I had such a great time at this store. The staff really knows their stuff and gave me some great advice on what gear would work best for me. They were so helpful! And the customer service? Top notch. I had a little problem with my order, but a quick phone call and it was all taken care of. Plus, the prices were on point - often cheaper than buying straight from the manufacturer. I'm super happy I found this place and will definitely be back for all my fly fishing needs.
Review about: Glyder
Leggings and activewear
I gotta say, the leggings and activewear I got from this company are amazing! The material is so soft and comfy, plus it's super good at keeping sweat away when I'm working out. I love that they really paid attention to the design and used sustainable materials to make the clothes. It's been great to see how well they hold up through workouts and washes. Overall, I'm really happy with my purchase!
Review about: Fans Edge
Fast Shipping
My item showed up three days in advance, which was a nice surprise. Sadly, it was damaged. Thankfully, the customer service team was super quick to handle it and they're sending me a new one. It would've been nice to have tracking info, but all in all, I'm pretty happy with how fast it got here.
Review about: AmScope
High-quality microscopes
I recently bought a bunch of top-notch microscopes for my lab from this online store. The microscopes themselves are amazing and really stepped up our research game. But man, the service from the company was a huge let-down. My order took forever to process, and even after emailing them a bunch of times, I never got a single response. It was super annoying to find out from the shipping company that my order got sent back to the store with no heads-up. This ended up delaying things a lot and costing me time and money. The lack of communication and customer service was just not cool, and honestly, it left me feeling pretty frustrated and let down.
Review about: ThirdLove
Two bras purchased
I ordered two bras from this online store because they had a 60-day return policy, but it didn't turn out well. I used their fit tool to figure out my size and picked two styles they suggested. It took ages for them to show up, and when they finally did, I took off the tags and wore them for a bit. They ended up being super uncomfortable - digging into my skin whenever I bent over or sat down, I even got bruises! I tried to send them back, but turns out they don't accept returns on bras without the tags. Such a pain!