Raycon Reviews
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Comfortable over-ear headphones
I've tested out a bunch of headphones from various brands like AirPods and JBL, but I thought I'd check these out after they were recommended in a YouTube video. I have trouble with my ears and jaw, so it's really important for me to find comfy headphones that won't give me headaches or earaches. The padding on these over-ear headphones is so cushy and cozy, I can wear them all day no problem. The battery life on these headphones is seriously amazing - I can wear them from 9-5 at work without stressing about them dying on me. Overall, I'd say these headphones are top-notch and the battery life is killer.
Two ear buds purchased
One worked really well, but the other one had problems connecting.
Left earbud protection
I lost one of my earbuds, but it's all good because I had protection for it. I work on a busy street with a lot of big trucks and stuff going on, and it gets pretty dark at night. The products I got are really awesome, and I'm totally pleased with them. Definitely a happy customer!
Return process assistance
I recently had a chance to deal with customer service from one of the folks at this company when I had to return something. Jordan was the one helping me out, and he really went the extra mile to make sure everything went smoothly, even though there were some weird shipping issues that were out of their hands. The thing I bought took way longer to get to me because of shipping delays, but Jordan kept me in the loop the whole time. He was always letting me know what was up and was super dedicated to fixing the problem. His hard work and how he handled everything was really impressive. It's not often you come across such amazing customer service, and Jordan's work definitely deserves some recognition. Raycon should be proud to have him as part of their team.
Everyday earbuds
I've been using my regular earbuds for so long now, eh. They've been through a lot - lost, stolen, even washed in the laundry, you know. Lately, the case started acting up, not staying charged or recognizing the earbuds properly. But hey, I'm not complaining, considering all the rough treatment they've endured. I ordered a new case and it just arrived today. Check out the old and new cases in this picture, eh. This really shows how awesome your product quality is. I've told more than 100 people about Raycon products, and every single one has been super happy with their purchase. Thanks a lot, Raycon, eh!
Christmas gift earbuds
I gotta say, the customer service from Raycon was top-notch. I had a problem with the earbuds I got as a Christmas gift, so I shot them an email. They got back to me really quickly, recognized my issue, and said they'd look into it and reply within 1-3 days. Even though I emailed them on a Friday night, I actually heard back when they said I would. We exchanged a few more emails to share info and answer some questions, and in the end, we found a solution that worked for both of us pretty fast. They were so easy to talk to, they got me, and they were super helpful. I was seriously impressed by how prompt and efficient they were in handling my issue, and now I'm totally satisfied with the end result. All in all, amazing customer service and a solid product!
Fitness headphones purchase
I bought these headphones for working out from a store in Canada. But after just 2 months, the power button crapped out on me. Luckily, the customer service folks were super nice and quick to send me a new pair for free. They did mess up and send the wrong ones at first, but they fixed it right away and covered the return shipping. I gotta say, I was really impressed with their service and I'll definitely be shopping there again.
Quick and efficient customer service
I had a problem with my product, but the customer support was amazing! The product was working great before then.
Noise cancelling earbuds for migraines
These noise-cancelling earbuds have saved me from my chronic migraines. I've been using them for a whole year now and they've become a key part of my treatment plan. The Raycon Fitness Earbuds are super comfy to wear all day and the noise-canceling feature really helps me deal with my symptoms, especially when I'm at work. Thanks for making such an awesome product!
Fitness Earbuds purchased
I just got myself some fitness earbuds and I couldn't be happier with them. They showed up real quick, only took 4 days to get here, which was faster than I thought. The packaging was really good quality, kept everything safe during shipping. The case is small and looks nice, easy to carry around in your pocket. The earbuds are well-designed, fit nice and snug in your ears. The sound is amazing, clear and balanced whether I'm listening to classical, hip hop, or heavy metal.
Wireless earbuds purchase
A few years ago, I bought a pair of wireless earbuds that have been my daily go-to ever since. Sadly, I lost them recently, but I didn't hesitate to buy another pair because of their great quality and reasonable price. I had a couple of problems and had to contact customer service for help. I was surprised by how quickly they responded and how well they took care of my issues. The customer support team went above and beyond, and I really appreciate their commitment to making customers happy. In general, I'm very happy with my purchase and my experience with the company.
Recent earbud purchase
I picked up a pair of wireless earbuds not too long ago and I've been using them for a few months now. At first, I was really impressed with how easy they were to use and how great the sound quality was. But recently, I noticed that the left earbud wasn't holding a charge like it should. I was a bit hesitant to contact customer support at first, but I finally reached out for help. I was pleasantly surprised by how professional and friendly the customer service rep was - they really went out of their way to help me fix the problem. Thanks to them, I got a replacement earbud and I'm optimistic that it'll work perfectly from now on. These earbuds have quickly become my favourite Bluetooth accessory, and I really appreciate the support I got in dealing with the technical problem.
Raycons sending mess
I ordered my Raycons, eh, but they made a few mistakes with shipping, so they had to send me two sets before I actually got my order. Shoutout to customer service (thanks Jordan!) for sorting everything out with emails and tracking numbers. Finally got my hands on the Raycons and they're just amazing, eh! Absolutely love them and the fantastic service!
Earbud warranty replacement
I had a little problem with my earbuds not charging, so I contacted customer support. John helped me right away and let me know that my earbuds were still covered under warranty. I sent my old pair back and got a new set that arrived all charged up today. Everything went really smoothly and professionally. I'm really impressed with the great service from Raycon's Support team and happy they fixed my issue so quickly.
Review with most votes
Fitness headphones purchase
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